Operations Manager

Description

Join a Growing Team That’s Built on Ownership, Innovation, and Results

At Ford Office Technologies, we don’t just manage operations, we continuously improve them. As we grow, we’re looking for a driven Operations Manager who thrives in a fast-paced environment and is excited to make a measurable impact across our service organization.

If you’re someone who enjoys solving problems, leading teams, and building smarter systems, this is an opportunity to step into a role where your ideas and leadership will truly matter.

· Oversee daily service operations, including equipment installations and project coordination 

· Monitor performance metrics and identify opportunities for improvement 

· Improve workflows, processes, and overall operational efficiency 

· Lead, coach, and develop team members to drive engagement and productivity 

· Manage budgets, forecasting, and resource allocation 

· Partner with leadership to support company goals and growth initiatives 

· Oversee logistics, vendor relationships, and supply chain processes 

· Ensure compliance with company policies and industry standards 

· Resolve operational challenges and implement effective solutions

Requirements

 ·Bachelor’s degree in business administration, management, or a related field (or equivalent experience) 

· Proven experience in operations or service management 

· Strong leadership skills with the ability to motivate and develop teams 

· Analytical mindset with experience using data to drive decisions 

· Excellent communication and interpersonal skills 

· Highly organized with the ability to manage multiple priorities 

· Experience with project management tools and operational systems

In Return We Offer:

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Paid Holidays
• Medical, Dental, and Vision Care Insurance
• Company-paid Life Insurance and additional coverage options
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary policies for additional insurance coverage, including accident, cancer, critical illness, or injury
• CDA Scholarship Foundation