- Salary
- $23 – $25
- Location
- Omaha, NE, US
- Department
- Administration
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Whispering Ridge Family Dentistry seeks a Dental Front Office & Insurance Coordinator with an amazing personality to join our team of dental professionals! Our practice is well-known for providing the community with extraordinary dental care using state-of-the-art technology and modern techniques. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!
Compensation: $23-25 per hour, negotiable based on experience
Schedule
- Full-time
- 4-5 days per week
Benefits
- Employee discount for dental treatments
- Medical, dental, vision, and life insurance
- Generous PTO and paid holidays
- Traditional and Roth 401(k) options
- Referral Bonus Program
- Free CE courses provided by our affiliated vendors
Responsibilities
- Greet patients and provide a welcoming, professional experience
- Answer phones, respond to patient questions, and coordinate appointments
- Maintain an organized and productive dental schedule
- Confirm appointments and help fill openings and last-minute cancellations
- Verify dental insurance eligibility and benefits
- Review insurance coverage and estimated patient portions with patients
- Assist with dental insurance claims, attachments, pre-authorizations, and follow-up
- Follow up on outstanding insurance claims when needed
- Coordinate treatment appointments and help patients understand their next steps
- Collect patient payments and assist with account questions
- Maintain accurate patient and insurance information
- Communicate effectively with hygienists, assistants, doctors, and other team members
- Help provide an efficient, positive experience throughout the practice
Our Ideal Candidate
- Friendly, professional, and comfortable communicating with patients
- Highly organized and able to manage multiple priorities
- Confident working with schedules, phones, and computer systems
- Detail-oriented, especially when working with insurance and patient accounts
- Dependable and willing to take ownership of responsibilities
- A strong team player with a positive attitude
- Comfortable discussing treatment costs and financial responsibilities with patients
- Able to handle a busy front office while maintaining excellent customer service
- Previous dental front office and dental insurance experience is strongly preferred (1+ years)
- Experience with Eaglesoft dental practice-management software is a plus.
INDHRCO01
Skills
Customer Service