Manager, People & Culture - Compliance & Accountability

Job Summary

Responsible for meeting operational and compliance employment requirements, managing team and leader accountability, and developing processes to reduce organizational risk. Leads a knowledgeable team to share general labor law and compliance updates across People and Culture and beyond. Understands the full team member compliance lifecycle and ensures strategies meet policy, regulatory, and legal standards, with clear plans for all Corewell Health staff to meet compliance deadlines. Utilizes strong leadership skills, data analytics knowledge, process development, and collaboration to drive results and improve customer experience. Implements ongoing improvements and long-term solutions to effectively and efficiently manage team member compliance initiates and accountability management within a complex integrated healthcare environment.

Essential Functions

• Provides strategic and operational leadership by hiring, developing, coaching, and motivating team members to achieve quality, service, compliance, and accountability objectives. Fosters a culture of collaboration, continuous learning, and career growth through performance management, cross-training, recognition, and removal of barriers that impact team effectiveness and outcomes.
• Leads the execution of team member compliance programs and employment-related regulatory requirements across the employment lifecycle, ensuring timely, accurate, and legally compliant service delivery. Oversees document management, licensure and certification verification processes, audit support activities, onboarding compliance requirements, and resource allocation to meet operational demands and service level expectations.
• Develops and implements compliance and accountability strategies that mitigate organizational risk and promote adherence to regulatory, accreditation, and organizational requirements. Monitors compliance performance oversees accountability reporting, partners with Centers of Excellence and business leaders to address compliance gaps, and implements data-driven solutions to improve outcomes and reduce non-compliance.
• Drives continuous improvement through the development of compliance dashboards, reporting metrics, audits, and process reviews to enhance data integrity, operational performance, and regulatory compliance. Collaborates with leaders and corporate partners to optimize processes, influence policy enhancements, leverage technology solutions, and foster a culture of accountability across the organization.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unitsafety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required

• Bachelor's Degree or equivalent in business, human resource management or other related disciplines
• 5 years of relevant experience within human resources and/or operations preferably at a highly matrixed or healthcare related organization

Preferred

• 2 years of relevant experience managing a team or leading cross-functional operations in an organization with matrixed operations

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 10 lbs
• Pulling Force > 5 lbs: Seldom up to 10 lbs
• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Occasionally
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently
  

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

HR People Operations HR Compliance and Document Integrity - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.