- Salary
- $16 – $25
- Location
- Rehoboth, DE, US
- Type
- Full-time
- Department
- Customer Service
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Why Beebe?
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:
- Sign-on and Referral Bonuses for select positions
- Tuition Assistance up to $5,000
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Pers via WorkAdvantage
- Employee Assistance Program
- Pet Insurance
Overview
Responsible for the receptionist and clerical function on the Patient Care Unit under the supervision of a Registered Nurse.
Responsibilities
- Serve as a central communication resource for the unit, supporting patient care, customer service, and daily department operations.
- Monitor physician/provider orders in the electronic medical record (EMR) and promptly communicate new, urgent, and stat orders to the appropriate nursing staff.
- Schedule diagnostic tests, procedures, consultations, and appointments in a timely and accurate manner.
- Coordinate communication with physicians, providers, and consultants, including paging and relaying critical information as needed.
- Maintain unit inventory by ordering, receiving, stocking, and organizing supplies, forms, and materials using electronic ordering systems.
- Ensure proper storage and availability of supplies to support ongoing patient care needs.
- Manage and maintain patient medical records in accordance with regulatory and organizational guidelines.
- Prepare, organize, and process patient charts for admissions, transfers, discharges, and interdepartmental movement.
- Ensure patient records are complete and accurately accompany patients during transfers or discharge.
- Maintain unit readiness for EMR downtime events, including management of downtime equipment, forms, and supplies.
- Welcome, assist, and direct patients, visitors, and staff while providing exceptional customer service and responding to routine inquiries.
- Perform admission, discharge, and transfer registration activities accurately and efficiently.
- Coordinate procurement and delivery of equipment and supplies necessary to support patient care and physician orders.
- Identify, report, and track issues related to EMR devices, computers, printers, fax machines, and other unit equipment, escalating unresolved concerns as appropriate.
- Maintain a safe, clean, organized, and efficient unit environment in compliance with established standards.
- Submit and monitor maintenance work orders for facility-related issues and support routine unit operations, including mail distribution and pneumatic tube system management.
- Demonstrate professional accountability through ongoing learning, timely completion of required education and competencies, and active participation in performance improvement initiatives.
- Collaborate effectively with team members, assist with additional assignments, and contribute to unit-based councils and quality improvement efforts.
- Proactively identify operational needs and support solutions that enhance patient care, workflow efficiency, and departmental performance.
Qualifications
- High school education
Credentials
Education
Entry
USD $16.75/Hr.Max
USD $25.96/Hr.Skills
EMRPatient CareComplianceCustomer ServiceProcurement