Sales Operations Intern

Department: Sales Operations

Employment Type: Internship

Location: Salt Lake City, Utah

Compensation: $17.00 / hour

Description

Key Responsibilities

• Answer incoming questions and manage leads through our sales inbox and inbound sales phone line. 
• Process SAP orders. 
• Act as the main point of contact between Marketing and Sales to coordinate signage requests. 
• Follow up on unsigned and unfinished E-contracts to get them ready for review. 
• Coordinate machine removals and reconcile mis-orders. 
• Individually call store managers to help prep chains for project rollouts. 
• Assist with material and pallet prep during peak tradeshow season. 
• Complete specialty projects and assignments to assist our sales teams (phone audits, divestment follow ups, sequencing lead lists, etc.). 
• Other duties as assigned. 

Skills, Knowledge and Expertise

• You have excellent computer skills, including proficiency in Outlook and Microsoft Office. 
• 2+ years of experience in a corporate setting. 

• Bilingual (English/Spanish) 
• Having prior knowledge of HubSpot, Smartsheet, and Nextiva 

• Our best team members are natural problem solvers. They enjoy a fast-paced environment and are comfortable with change and ambiguity. Key skills needed to succeed in this role include: 
• You are self-driven, and you hold yourself accountable. You don’t wait to be told what to do, you see what needs to be done, and you do it. You have exceptional follow-through and enjoy seeing tasks through to the finish.  
• You are comfortable with ambiguity. Frazil is growing and every day we are faced with new opportunities and challenges. You are motivated by learning and feel comfortable trying things that are new or unfamiliar.  
• You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You keep your calm when tensions rise and can deescalate as needed.  
• You are a strong team player with a collaborative work style. You help before you criticize and always look to find common ground.  
• You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.  
• You have a passion for detail. You enjoy task-based work and can handle lots of "little things" while maintaining accuracy and output.  
• You are data driven. Metrics are motivating and you enjoy some healthy competition now and then.  
• You know how to manage your time and ask for help when you need it.  
• You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance.  

• Fully onsite position in Salt Lake City, UT 
• Work is primarily done indoors and requires sitting for long periods of time. 
• Frequent use of computers, including prolonged periods of screen time 
• Frequent communication with team members in writing, over the phone, and in person 
• Active physical work that includes the ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis.