Creative Designer Officer

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Create and develop creative materials for other function like Agency and Digital Commerce team across 2D design, video, and motion graphics, while ensuring all outputs align with FWD branding guidelines and brand character.

Key Responsibilities:

• Develop and deliver creative for other function like Agency / Digital Commerce team
• Responsible for video editing and animation production from preparation through execution.
• Ensure all creative outputs are strong, consistent, and aligned with the company’s Brand DNA and vision across all communication channels, including visual identity, brand positioning, tone of voice, and brand attributes for both internal and external purposes.
• Monitor and provide guidance for all design projects involving internal and external stakeholders, from concept development to final delivery, while ensuring compliance with brand and regulatory guidelines.
• Support promotional materials for various distribution channels, including imagery, charts, infographics, videos, OOH media, and digital service platforms.
• Explore and develop innovative ideas and concepts for various visual communication needs.

Key Qualification:

• Graphic Designer min 3 years     
• Have a Marketing Communication or brand experience will be prefered.

FWD Core Competencies:

• Champion our vision
• Communicate with clarity
• Develop & engage
• Collaborate and connect
• Lead innovation and change
• Own and decide

Competencies:

• Customer service
• Business Accumen
• Collaboration
• People Management
• Result Orientation
• Strategic Thinking
• Change Leadership

Performance Indicators:

• Brand awareness, Brand Consideration level, and the 1st rank in all brand attribution
• Deliver all materials in timely manner
• Create master content (Video & KV)
• Comply with Brand Policy
• Comply with OJK regulations and minimize risk incident
• Responsible to create creative output that will contribute to help distribution achieving their goals (lead generation, conversion, and recruitment)

Reporting & Collaboration

External

·      Vendor
Production materials (weekly - monthly)

Internal

·       Procurement
Vendor requirement (Weekly – Monthly)

·       Brand team
Daily coordination for design request (daily)

·       Agency Team
Daily coordination for design request (daily)

·       Digital Commerce Team
Daily coordination for design request (daily)

·       Communications
Daily coordination  for design request (daily)