- Location
- DeSoto, Texas, US
- Type
- Full-time
- Department
- IT
- Source
- BetterTeam
Description
REPORTS TO: General Manager
POSITION SUMMARY:
Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees. If hired a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.
DUTIES AND RESPONSIBILITIES:
- Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
- Cleans rooms, hallways and restrooms.
- Washes walls and ceiling, moves furniture and turn mattress.
- Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
- Dusts and polishes metalwork.
- Collects soiled linen for laundering from housekeeping carts.
- Assists in keeping the lobby area clean, neat and free of debris and trash as needed.
- Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
- Maintains housekeeping carts and stocks supplies.
- Strips soiled linen from beds when asked to help housekeepers.
- Removes trash collected by room attendants.
- Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
- Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
- Refills the par stock of guest amenities and supplies on each housekeeping storage area.
- Helps the room attendants with heavy lifting and special cleaning projects as directed.
- Cleans all public areas in the prescribed manner while following department standard operating procedures.
- Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
- Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
- Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers. 20. Responds at all times in a friendly, helpful manner to guests and other colleagues.
- Handles any tasks assigned by the supervisors as and when needed.
- Must have a valid driver's license to operate shuttle rides.
The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.