Insider Threat Program Analyst - Taxation

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us 

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video! 

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans

• Medical, Dental, and Vision insurance coverage

• Automatic Short-Term and Optional Long-Term Disability Coverage

• Life and AD&D Insurance

• Flexible Spending Accounts (FSAs)

• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)

• 11 Paid Holidays Annually and Accrued Annual and Sick Leave

• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

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Applying for a Job with the State of Colorado.

What Happens After You Apply.

The Colorado Department of Revenue (CDOR) Taxation Division is searching for a strategic, technical, and analytical professional to join our team as a GRC Business Analyst (ITP). In this role, you will be at the center of protecting the safety and compliance of Colorado's state tax administration. You will work within the Governance, Risk, and Compliance (GRC) Unit, which is a vital team inside the division's Research and Legislative Services (RLS) Section. Our unit’s mission is to make sure our state taxation processes follow the absolute best practices for governance, risk management, and legal compliance. We spend our days monitoring database data for quality, finding opportunities to automate complex tasks, and catching operational errors or potential internal fraud.

As a designated Staff Authority for our unit's Insider Threat Program (ITP), you will serve as the department's consultative expert. Agency managers and leadership will routinely rely on your advice and professional findings when making broad, critical decisions about our program policies and strategic directions. Instead of just running basic checklists, you will have the freedom and independent authority to decide how we evaluate operational excellence and compliance across the department. For example, you will decide on the exact benchmarks and quality metrics (such as maximum allowable error rates) that govern whether a compliance task is successfully completed.

In this position, you will balance high-level consulting with deep-dive technical programming. You will spend your time building strong relationships with different tax divisions, studying how tax programs are structured, and writing code to uncover hidden risks. Your work will directly protect state revenue, prevent internal security leaks, and make state government run more efficiently for Colorado citizens.

What You'll Do

In this role, you will lead quality engagements and design risk-based, automated tools to spot operational and security issues. Your main responsibilities will include:

• Analyze and Document Operations: Partner with different tax sections to study how their business programs run. You will review standard operating procedures, interview staff, and inspect cloud-based solutions to build a deep, end-to-end understanding of our operational environment.

• Formulate Strategic Solutions: Critically review business data across targeted state programs to find ways to make them run smoother and stay compliant with state laws. You will compile your findings and formally present results reports and actionable recommendations directly to key division stakeholders.

• Establish Success Standards: Propose and design Key Performance Indicators (KPIs) to measure the quality of compliance work. You will have the strategic authority to decide which specific performance metrics will define "successful task completion" across the division.

• Identify Security and Fraud Risks: Conduct detailed risk assessments regarding emerging operational needs and security threats. You will determine where internal vulnerabilities lie (such as potential employee errors, data leaks, or internal fraud) and decide if a risk is high enough to warrant adding new preventive controls.

• Define Project Scope and Milestones: Serve as the project manager for Insider Threat Program (ITP) initiatives. You will draft project scopes, define deliverables, set timeline milestones, and proactively keep stakeholders in the loop using clear review meetings and professional emails.

• Audit High-Risk Tax Accounts: Review quality assurance and security model outputs to assess tax accounts, refund claims, and major transactions. You will search for errors, deviations from established procedures, or signs of employee theft, sabotage, corruption, or fraud, using artificial intelligence and data automation tools where available.

• Extract and Clean Large Datasets: Utilize advanced technical tools like Structured Query Language (SQL) and the Python programming language to pull data from our relational databases. You will decide which information systems contain the data you need, write clean code to manipulate and merge separate datasets (such as tax databases and employee personnel files), and handle database errors.

• Build Dashboards and Visual Reports: Turn dry database extracts into beautiful, easy-to-understand graphs, charts, and visual dashboards. You will organize and present these visualized reports to business users and team managers so they can easily spot compliance exceptions.

• Collaborate and Adapt Workloads: Support your GRC team members by pitching in on ad-hoc projects and shared workloads. You will use strong organizational agility to prioritize your duties dynamically, shifting your focus quickly to support your colleagues' urgent deliverables when capacity permits.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description:
H1C4XX Analyst IV

Minimum Qualifications:

Experience Only: Seven (7) years of professional experience performing work directly related to the duties of this position, including experience in any of the following areas:

• Utilizing data extraction and analysis tools (such as SQL and Python) to develop, maintain, and/or enhance data analytics models.

• Executing and managing Quality Assurance (QA) programs/initiatives and applying Governance, Risk, and Compliance (GRC) principles.

• Reviewing tax data, accounts, refunds, and transactions for errors, variances to procedures, or signs of internal theft, corruption, sabotage, or fraud using IT tools and data analytics.

• Formulating, developing, and presenting strategic solutions and/or recommendations to stakeholders to enhance organizational compliance, operational efficiency, and overall effectiveness.

OR 

Education and Experience: A combination of relevant college education (such as Accounting, Finance, CIS, IT, Business Administration, Public Administration, Data Science, or Statistics) and professional experience listed above that equals seven (7) years total.

Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications:

The ideal candidate will possess the following skills:

• Advanced proficiency in utilizing data extraction and analysis tools (such as SQL and Python) to develop, maintain, or enhance data analytics models.

• Demonstrated experience executing Quality Assurance (QA) programs and applying Governance, Risk, and Compliance (GRC) principles.

• Hands-on experience auditing tax data, accounts, and transactions using IT tools and data analytics.

• Proven experience formulating and presenting strategic recommendations to organizational leadership.

• Proficiency in Google Suite.

• Proficient in Microsoft Word and Excel.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Applicants must be legally eligible to work in the United States to be appointed to this position. DOR uses E-Verify to confirm the eligibility of all newly hired employees. DOR does not provide sponsorship for employment-based visas. 

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter 

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email.  Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, [email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.