Retail Expansion and Relationship Manager

About the Role

We are looking for an experienced and commercially driven Retail Expansion & Relationship Manager to accelerate the growth of our retail footprint across India. You will identify and develop high-potential channels, build enduring relationships with strategic retail partners, and create premium retail experiences that strengthen brand presence and deliver sustainable growth.

This is a high-impact role for a leader who combines strategic thinking with hands-on execution. You will work across sales, marketing, retail operations, supply chain, finance and customer service to take opportunities from market insight and business case through negotiation, launch and ongoing performance management.

What You Will Do

Shape and Execute Retail Expansion

• Develop and deliver a retail expansion roadmap aligned with the company’s commercial strategy, brand standards and consumer proposition.
• Map priority markets, catchments, channels and locations to identify opportunities for new stores, shop-in-shop formats and strategic partnerships.
• Evaluate opportunities using consumer potential, partner capability, economics, operational feasibility and long-term brand value.
• Build robust business cases and maintain a qualified pipeline of expansion opportunities.
• Lead partner selection, commercial negotiations, contract discussions and onboarding in partnership with internal stakeholders.

Build Strategic Retail Partnerships

• Own senior relationships with national and regional retail partners, malls, key accounts and other strategic channel stakeholders.
• Lead joint business planning, aligning on growth priorities, investment, assortment, visibility, service standards and performance expectations.
• Act as a trusted business partner, resolving complex issues and balancing commercial outcomes with long-term relationship health.
• Identify opportunities to deepen partnerships, expand distribution and improve the quality of consumer engagement.

Lead Cross-functional Execution

• Create clear launch plans for new doors and formats, coordinating inventory, fixtures, training, marketing, technology and operational readiness.
• Partner with marketing and retail teams to deliver distinctive in-store visibility and a consistent premium brand experience.
• Influence priorities across functions and remove execution barriers to ensure projects land on time, within budget and to standard.
• Provide leadership with concise updates on pipeline, risks, performance and decisions required.

Bring Market and Consumer Insight

• Track changes in the retail landscape, competitor activity, channel economics, consumer behaviour and emerging formats.
• Turn data and market insight into clear recommendations on where to play, how to win and where to invest.
• Maintain a forward-looking view of whitespace opportunities and potential partnerships.

About You:

Experience and Qualifications

• 10-15 years of progressive experience in retail expansion, channel sales, key account management, business development or retail & mall partnerships.
• A strong track record of expanding retail networks and managing complex, high-value strategic accounts.
• Experience in premium consumer technology, consumer electronics, home appliances, lifestyle, luxury, FMCG or another brand-led retail environment.
• Demonstrated success working with modern trade, specialty retail, national chains and regional partner networks.
• Experience leading commercial negotiations, developing business cases and managing contracts and investment decisions.
• A bachelor’s degree in business, commerce, marketing or a related discipline. An MBA or equivalent postgraduate qualification is advantageous.
• Willingness to travel regularly across markets based on business priorities.

Capabilities

• Commercial acumen and a strong understanding of retail economics, profitability drivers and partner value creation.
• Excellent relationship-building, influencing and negotiation skills, including confidence engaging senior external stakeholders.
• Strategic thinking combined with attention to detail and a bias for action.
• Strong analytical capability and the ability to translate data into practical commercial decisions.
• Clear communication, sound judgement and the ability to navigate ambiguity and competing priorities.
• Collaborative leadership with the maturity to align diverse internal and external stakeholders.
• A consumer-first mindset and a passion for creating differentiated retail experiences.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.