Server

Description

About Us:

Momiji started as a small 5 tabletop sushi restaurant and bar in 2010. We are a fast-growing brand that is changing the way people experience and enjoy food. We are proudly building a reputation for serving traditional yet creative sushi, while providing a clean, safe, and welcoming environment. This reputation is only possible with individuals who are team oriented, passionate, and dedicated to offering great customer service. We promote from within and look for employees who have a strong desire to grow and learn. We are also family owned and operated, so you are important to us! 

Benefits of joining the team include:

• Medical Insurance 
• Dental Insurance 
• Paid Time Off
• Sick Time
• Simple IRA
• Employee Discount 

Momiji is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We credit our continued success and growth to initiatives that promote diversity throughout the company and our communities, so come roll with us and be a part of our team!

Position Summary

A Server also known as a Food Server, Waiter or Waitress, is responsible for taking orders from patrons and delivering their food to them. Their duties include; greeting customers, explaining menu items, taking orders, communicating with the kitchen staff, and balancing dishes as they are brought to the table. Both Primary Server and Secondary Server roles should know and be responsible for everything outlined in this description, however the responsibilities may be more heavily weighted in certain areas depending on the role. For example the Primary Server will focus on table service while the Secondary Server will focus on backing up the Primary as well as other front of the house positions. 

Essential Duties and Responsibilities

• Greets and seats customers
• Answers questions about the menu and makes recommendations
• Accurately takes orders and communities them to the kitchen staff
• Communicates any food allergies or special instructions to the kitchen staff
• Follows OLCC guidelines for alcohol orders and service
• Answers the phone and takes orders
• Ensures that all orders are filled quickly and accurately and that the food is high quality
• Provides attentive service to customers; such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
• Promptly addresses any customer service issues and refers them to the appropriate person if necessary
• Preforms cleaning and sanitation duties; such as server station and tables
• Takings/processes payment from customers 

Other Duties and Responsibilities

• Packs up to go orders and ringing out customers
• Deliveries as needed
• Assists the kitchen staff as needed
• Cleans outside of server area and dishes as needed
• Other duties as assigned

Requirements

Qualifications and Skills

• Excellent customer service skills and the ability to set the tone and atmosphere for not only the customers but other staff members
• Ability to multitask and work in a faced paced environment
• Must have a good and positive attitude
• Must have a good understanding of menu 
• Must be reliable and have a good attendance record
• Ability to work in a team environment and communicate effectively
• Must be able to follow all health and safety policies and procedures

Physical Requirements and Job Conditions

• Ability to stand and walk continually throughout the entire shift 
• Ability to lift, carry, deliver and serve from trays weighing up to 50 lbs. throughout entire shift
• Ability to balance a serving tray with one hand and distribute food with the other
• Ability to bend, stoop and reach while carrying items up to 50 lbs.

Other

• This position is not eligible for telework or flex schedule