- Location
- Jacksonville, FL, US
- Workplace
- Remote, Hybrid, Onsite
- Type
- Full-time
- Department
- Marketing
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Job Purpose
Intercontinental Exchange (ICE) is seeking an experienced and strategic Event Manager to join our marketing team. This role leads the end-to-end planning and execution of a diverse portfolio of events across the U.S., including large-scale conferences, virtual events, and exclusive executive forums that engage senior corporate leaders globally. The Event Manager will own event strategy and delivery, drive operational excellence, and serve as a primary point of contact for internal stakeholders and external partners.
The ideal candidate brings a strong track record in corporate event management, excels at leading complex, high-visibility programs, and is passionate about delivering exceptional experiences that advance business objectives.
This position is office-based (5 days/week) with travel required, including some evenings and weekends.
Responsibilities
- Event strategy and execution
- Lead end-to-end planning and execution of in-person conferences, executive forums, and proprietary ICE events, including venue selection, vendor negotiations, catering, A/V, and on-site production
- Develop and manage detailed event timelines, run-of-show documents, and production schedules, ensuring seamless delivery across all workstreams
- Serve as the on-site lead for events, managing vendors, and real-time problem resolution
- Own the planning and technical execution of virtual and hybrid events, including platform strategy, speaker management, and attendee experience
- Vendor and budget management
- Build and manage relationships with external vendors, venues, and production partners
- Own event budgets end-to-end, including forecasting, expense tracking, reconciliation, and purchase order processing
- Maintain accurate vendor records, contracts, and post-event documentation
- Oversee promotional item strategy, including branded merchandise sourcing, inventory management, fulfillment coordination, and post-event reconciliation
- Stakeholder and speaker management
- Partner with senior internal stakeholders to align event goals, messaging, and programming with broader marketing and business objectives
- Manage event registration platforms and attendee communications, ensuring a high-quality experience from invitation through post-event follow-up
- Lead speaker and VIP logistics, including travel, accommodations, briefing materials, and on-site coordination
- Act as a primary point of escalation for attendee and stakeholder inquiries before and during events
- Reporting and continuous improvement
- Deliver comprehensive post-event analysis, including attendance data, stakeholder feedback, and actionable recommendations
- Maintain and evolve internal event calendars, project trackers, and shared documentation
- Help drive continuous improvement by identifying process gaps and leading the development of scalable best practices and playbooks across the events function
Knowledge and Experience
- Bachelor's degree in Marketing, Business, Hospitality, or a related field
- 5+ years of experience in corporate event management, with demonstrated ownership of large-scale or high-visibility programs
- Proven ability to manage complex, multi-workstream projects from strategy through execution
- Strong budget and vendor management skills
- Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with stakeholders at all levels of the organization
- Ability to thrive in a fast-paced, collaborative, cross-functional environment
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
- Willingness to travel and work occasional evenings and weekends as events require
Preferred Knowledge and Experience
- Experience with event management and registration platforms (e.g., Cvent, Eloqua, ON24)
- Background in B2B or financial services marketing environments
- Proficiency with project management tools (e.g., Monday.com, Smartsheet)
- Experience leading executive-level or client-facing events programs
- Familiarity with hybrid event production and virtual event technology