Account Manager (Contract)

Position Title: Account Manager

The Role

We are seeking a motivated and results-driven Account Manager to join our team. The successful candidate will be responsible for managing client accounts, developing new business opportunities, and maintaining strong customer relationships to achieve revenue growth and business objectives.

Duties & Responsibilities

As part of our team, you will be entrusted with the following responsibilities:

• Develop and maintain strong relationships with existing clients while identifying opportunities to expand business accounts.
• Proactively source and acquire new customers to achieve sales and revenue targets.
• Manage the full sales cycle, from prospecting and proposal preparation to contract negotiation and account servicing.
• Prepare quotations, proposals, tender submissions, and pricing documentation in collaboration with internal stakeholders.
• Understand clients' business needs and recommend suitable solutions and services.
• Coordinate closely with internal teams to ensure smooth project delivery and customer satisfaction.
• Conduct regular client meetings and business reviews to strengthen partnerships and identify growth opportunities.
• Monitor market trends, competitor activities, and industry developments to support business growth strategies.
• Ensure timely resolution of customer issues and maintain high levels of service excellence.
• Prepare sales reports, forecasts, and account plans to track performance and pipeline opportunities.

Skills & Experience

To excel in this role, the following qualifications and attributes are essential:

• Diploma or Bachelor's Degree in Business, Marketing, Sales, Communications, or a related discipline.
• Minimum 1 year of experience in account management, business development, sales, or customer relationship management.
• Experience handling corporate, government, healthcare, logistics, telecommunications, finance, or retail accounts will be an advantage.
• Strong interpersonal and communication skills with the ability to build relationships across all levels.
• Possess good negotiation, presentation, and stakeholder management skills.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications and CRM systems.
• Strong analytical and problem-solving abilities with a customer-focused mindset.
• Willing to travel and work beyond regular hours when required to meet business