Dental Practice Manager, De Waterkant, Cape Town – REF# IMR052-DP

A modern, high-end private dental practice in Johannesburg is seeking to recruit an experienced Dental Practice Manager to oversee the day-to-day operations of the practice. The successful candidate will lead the administrative team, drive operational efficiency, manage practice finances and HR functions, and ensure an exceptional patient experience.

Roles and Responsibilities (but not limited to):

• Oversee the daily operations and administration of the dental practice
• Lead, manage, and support the practice team
• Manage staff performance, HR, payroll, and team development
• Monitor practice finances, billing, collections, and KPI performance
• Oversee patient bookings, recalls, accounts, and front-office workflows
• Ensure efficient coordination between the administrative and clinical teams
• Manage stock, procurement, suppliers, and practice resources
• Maintain and improve practice systems, SOPs, and operational processes
• Monitor patient experience and address concerns professionally
• Ensure accurate patient records, documentation, and confidentiality
• Ensure compliance with practice policies and relevant regulations
• Identify operational inefficiencies and implement practical solutions
• Support the ongoing growth and development of the practice

Requirements:

• Matric / Grade 12
• Minimum 5 years' experience managing a private dental or medical practice
• Strong HR, payroll, and staff management experience
• Proven financial management and KPI reporting experience
• Experience with dental practice management software such as Exact, Elixir, or similar
• Strong understanding of dental practice administration and workflows
• Stable employment history and excellent references
• Strong computer literacy and administrative skills
• Ability to work independently and take ownership of responsibilities

Skills and attributes:

• Strong leadership and people-management skills
• Excellent financial and organisational ability
• Exceptional communication and interpersonal skills
• Professional, confident, and approachable
• Proactive, solutions-driven, and commercially minded
• Strong attention to detail and accuracy
• Excellent problem-solving and decision-making skills
• Ability to manage multiple priorities in a busy practice
• High level of professionalism, integrity, and discretion
• Patient-focused with a commitment to service excellence
• Ability to motivate and develop a high-performing team
• Strong accountability and ability to lead by example

Work Hours:

Monday to Friday: 08:00 – 17:00

Alternate Saturdays: 08:00 – 12:30

Start date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.