Customer Engineer - Northern Ireland (C1)

Do you thrive on technology, excel at problem solving and care about customer success? If so, Applied Materials is looking for you!

Applied Materials UK Limited are currently looking to hire a Field Service Engineer to work on some of our most advanced semiconductor equipment. This is a permanent role and is based out of our customer site in Derry / Londonderry, Northern Ireland and you will work in a 12/7 shift environment supporting critical customer operations.

Key Responsibilities of the role:

• Using your expertise to conduct quality repairs on Applied Materials semiconductor equipment.

• Communicating any equipment issues with other engineers, communicating with suppliers in advance of trouble shooting, and participating in escalation conference calls.

• Verifying operational quality of system equipment. Tracking uptime and parts failure frequency.

• Diagnosing and resolving technical problems. Using training and experience to identify process, software or hardware related system problems.

• Assume responsibility for complete customer satisfaction within work area. Assisting in planning, communicating, and coordinating support plans with customer management.

• Complying with all safety procedures and consistently demonstrates safety as a value.

What we require from you:

• Associate’s Degree in Engineering or relevant field of study

• 2-4 years of relevant experience, is desirable

• Team player as well as being able to take full ownership and work independently

• Problem Solving - Ability to solve problems in straightforward situations; analyse possible solutions using technical experience and judgement and precedents

• Interpersonal Skills - Explain complex information to others in straightforward situations

• Passion about technology

Applied Materials can offer:

We offer a very competitive compensation package including:

• Generous salary.
• Bonus Plan.
• An opportunity to join a private medical health plan.
• On the job training, as well as many learning and development opportunities, through online and classroom courses.
• Participation in the Employee Stock Purchase Plan, (subject to plan rules).
• Generous vacation entitlement, increasing with service.
• Auto-enrollment into a Defined Contribution Pension Plan, with tiered contribution options.

## Qualifications

### Education:

Associate's Degree (Required), Bachelor's Degree (Required)

### Skills

### Certifications:

### Languages:

### Years of Experience:

2 - 4 Years

### Work Experience:

## Additional Information

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### Shift:

Day (United Kingdom)

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### Travel:

Yes, 20% of the Time

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### Relocation Eligible:

Yes

### Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.