(USA) Staff, Technology Operations

Position Summary...

What you'll do...

Role summary:
This Staff, TO will define the vision and roadmap for the destination-side services we will offer to Walmart Imports sellers. This role will focus on shaping the future Destination Services product — grounded in seller feedback, service performance insights, and operational feasibility. Partnering closely with Operations, Product, and cross-functional teams, you will translate seller needs and operational realities into clear business requirements, design end-to-end service experiences, and guide the development of scalable, reliable capabilities from port unload through delivery to FCs.
About the team:
The Walmart US eCommerce cross-border inbound team develops solutions that enable Marketplace Sellers to expand product selection by providing fast, reliable, and cost-effective shipping from international locations to the Walmart Fulfillment network. This team collaborates across functions to deliver impactful business outcomes, leveraging program and financial management, stakeholder engagement, and change management capabilities. Focused on innovation in shipping logistics, the team maintains clear communication and adaptability to meet evolving business needs while supporting Walmart’s commitment to delivering value to customers through effective business operations and collaboration.
What you'll do:

• Turn seller insights into business requirements and scalable solutions that deliver measurable value.
• Define integrated plans aligned with business priorities, establishing charters, scopes, and performance baselines.
• Communicate effectively with stakeholders to build consensus and influence decision-making.
• Assess and mitigate risks to ensure successful completion of projects of varying complexity.
• Lead cross-functional coordination meetings to review progress, address issues, and maintain program health.
• Manage and monitor program budgets, providing accurate estimations and inputs for business cases and operating plans.
• Monitor key performance indicators and adjust plans to optimize operational and financial outcomes.

What you'll bring:

• Builder mindset and bias for action, with the ability to learn, iterate, and navigate complex, multi-threaded initiatives.
• Ability to create structure from ambiguity, turning unclear problems into actionable plans and solutions.
• Strong communication and stakeholder management skills, with the flexibility to manage competing priorities and deliver against aggressive timelines.
• Strong organizational and execution discipline, with demonstrated ability to manage multiple initiatives simultaneously.
• Proven cross-functional leadership and influence, including driving outcomes across teams without direct authority.
• Experience in transportation, supply chain, cross-border logistics, process design, Six Sigma, or related disciplines.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.