Install/Sales Coordinator

Key Responsibilities:

• Schedule and coordinate HVAC system installations using Service Titan
•  Review sales proposals in Service Titan for accuracy
•  Coordinate with warehouse and install teams for job staging and load-outs
•  Pull permits and ensure compliance with local codes
•  Communicate with customers from post-sale through installation
•  Monitor job progress and resolve scheduling or operational issues
•  Coordinate inspections and job close-out

• Follow up and try to close unsold proposals

Qualifications:

• Maintain accurate job records, notes, and photos in Service Titan
• High school diploma or equivalent 3+ years of experience in HVAC, construction, or coordination role
•  Experience with Service Titan or similar software (Required/Preferred)
•  Knowledge of HVAC systems (Required/Preferred)
• Experience with permits and inspections 

Key Skills:

• Service Titan proficiency (scheduling, dispatch, job tracking)
•  Strong communication and customer service
•  Organization and attention to detail
•  Ability to multitask in a fast-paced environment
•  Problem-solving and teamwork
• Some sales skills 

Work Environment:

• Office-based with coordination with field teams
•  Fast-paced, especially during peak seasons
• Great company culture 

Performance Expectations:

• On-time installation scheduling and completion
•  Accurate job tracking in Service Titan
•  High customer satisfaction
•  Minimal install delays
• Monitoring schedule to ensure installs are consistently booked 

Compensation & Benefits:

• Pay Range: $50,000 – $65,000
•  Benefits: 100% employee health paid, PTO, 401K, etc.
•  Commission on closed in-house sales