Global Site Content Coordinator (12 month contract)

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

(3) Fantastic 0pportunities - entry level temporary roles

Global Site Content Coordinators: Lifestyle, Performance and Field of Play.

JOB MISSION:

As a key member of the Global Site Merchandising team, the Content Coordinator plays a critical role in executing best in class ecommerce storytelling across global markets. Reporting to the Site Merchandising Manager, this role supports the delivery of story framework deliverables, site journey plans, and supporting documentation to translate global site merchandising direction and Go To Market (GTM) priorities into clear, actionable requirements for creative, marketing, and regional teams. The Content Coordinator is responsible for ensuring kit deliverables are clearly defined, communication is timely and effective and go‑to‑market partners are aligned to global site requirements to drive a seamless, cohesive, and inspiring customer journey.

MAJOR ACCOUNTABILITIES:

• Support the Site Merchandising Manager in operationalizing seasonal site strategies by translating merchandising direction into clear content requirements, site journey documentation, executional frameworks, and kit deliverables for campaigns, key moments, and evergreen site experiences.
• Partner closely with Creative, UX, and Go‑to‑Market teams to align story requirements, guide component usage, and support scalable execution.
• Ensure smooth handoffs by confirming all inputs, specifications, and files are complete, accurate, and clearly documented for implementation.
• Own day‑to‑day tracking of seasonal content workstreams in Asana, monitoring progress, flagging risks, and proactively following up to keep work moving.
• Guide project communication through completion, ensuring final files and documentation are delivered to regional teams in a clear, organized, and timely manner to enable consistent execution of global site standards.

REQUIREMENTS FOR SUCCESS:

• 1–2+ years of experience in content coordination, site merchandising, or a related role, preferably within a retail or ecommerce environment.
• Highly organized and detail‑oriented, with the ability to manage multiple priorities and workstreams in a fast‑paced, deadline‑driven environment.
• Strong written and verbal communication skills, with the ability to translate strategy into clear, concise, and actionable requirements and documentation for cross‑functional partners.
• Demonstrated passion for digital brand storytelling, with the ability to translate story objectives into site journey plans, executional frameworks, and supporting documentation.
• Proficiency in Asana or similar project management tools to track progress, manage dependencies, and ensure timely and accurate delivery of final assets.

Regular Associate Benefits 

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.