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Business Support

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·

2 days ago

Location
GRPS / RIDGEFIELD PARK, NJ, United States of America
Type
Full-time
Department
Customer Service
Source
Workday

Description

Business Support

Responsible:

Manage end-to-end B2B business operations, including contract execution, Deal Desk support, and order-to-delivery processes. Process contract approvals, customer billing, Purchase Orders (POs), and AR/AP activities using SAP and Salesforce. Coordinate with Business, Accounting, Legal, vendors, and the CFO Office to support business operations and resolve operational issues. Support financial audits and ensure accurate documentation, contract administration, and compliance. Collaborate with Accounting to ensure accurate invoicing, sales tax application, and financial reconciliation.

Qualifications

  • Strong analytical, organizational, and communication skills.
  • Proactive, detail-oriented, and accountable with a strong customer service mindset.
  • Proficiency in Microsoft Excel.
  • Experience with SAP SD and channel business operations is preferred.
  • Bilingual proficiency in Korean and English is a must-have.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

Skills

ExcelSalesforceSAPComplianceCustomer Service

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