- Location
- Remote (Work From Home) US · Moscow, ID
- Workplace
- Remote
- Type
- Full-time
- Department
- Education
- Seniority
- Manager
- Experience
- 2+ years
- Source
- Lever
Description
The Customer Success Manager serves as a trusted advisor and subject matter expert for an assigned portfolio of customers. This role owns the full customer lifecycle, helping customers achieve measurable business outcomes through Lightcast products and services while driving retention, renewals, and account growth.
The ideal candidate brings a consultative mindset and can assess customer needs, develop success plans, demonstrate value and ROI, and translate results into compelling data stories.
Skills
ExcelNegotiation
