Police Support Services Supervisor

 

Support Services Supervisor

Police Department Cottonwood Heights, Utah

Salary: $32.48 – $48.08 per hour DOQ

Opening Date: 11/09/26

Closing Date: Open Until Filled

Status: Full-Time / Non-Sworn

Join Our Team!

Cottonwood Heights is seeking an experienced, organized, and service-oriented Support Services Supervisor to join our Police Department!

This position plays a vital leadership role in overseeing the daily operations of the Police Department's Support Services Division, including records management, property and evidence operations, administrative support, and customer service.

If you're a detail-oriented professional who enjoys leading a team, improving processes, solving problems, and supporting public safety, we encourage you to apply!

What You'll Do:

As the Support Services Supervisor, you will:

• Supervise and coordinate the daily operations of the Police Department's records and support services staff.
• Lead, train, and support employees while ensuring efficient workflow and exceptional customer service.
• Oversee police records management, citation processing, and the timely submission of reports to appropriate agencies.
• Manage Government Records Access and Management Act (GRAMA) requests, ensuring compliance with applicable laws and regulations.
• Oversee property and evidence operations, including the secure storage, tracking, release, and disposal of evidence.
• Serve as the Records Management System (RMS) Administrator, coordinating system maintenance, user access, and technical support.
• Ensure compliance with state and federal reporting requirements, including UCR/NIBRS and Bureau of Criminal Identification (BCI) audits.
• Coordinate subpoenas, court orders, expungements, and other legal documentation.
• Provide confidential administrative support to the Chief of Police and command staff, including correspondence, reports, scheduling, and travel coordination.
• Assist with departmental purchasing, invoice processing, and expense tracking.
• Serve as an alternate Terminal Agency Coordinator (TAC) for the Utah Criminal Justice Information System (UCJIS).

Desired Skills & Experience:

We're looking for a dependable leader who can manage multiple priorities, maintain confidentiality, and support a professional and efficient work environment.

Strong candidates will possess:

• Strong leadership, supervisory, and team-building skills.
• Excellent organizational skills and attention to detail.
• Knowledge of records management, evidence handling, and law enforcement administrative procedures.
• Understanding of public records laws, confidentiality requirements, and regulatory compliance.
• Strong written and verbal communication skills.
• Experience working with records management systems, databases, and office technology.
• Ability to exercise sound judgment, demonstrate initiative, and handle sensitive information with discretion.
• Strong customer service skills and the ability to interact professionally with the public, coworkers, and other agencies.
• Ability to manage competing priorities, meet deadlines, and work independently.

Minimum Qualifications:

• Associate degree with specialized training through a technical or business college; and
• Four (4) years of experience performing related duties.

OR

• Bachelor's degree from an accredited college or university in a related field; and
• Two (2) years of related experience, including supervision.

OR

• An equivalent combination of education and experience sufficient to demonstrate the knowledge, skills, and abilities necessary to perform the position's duties.

Additional Requirements:

• Valid Utah Driver License.
• Utah Notary Public commission or ability to obtain within six (6) months of employment.
• Terminal Agency Coordinator (TAC) certification or ability to obtain within six (6) months of employment.
• Successful completion of a pre-employment background check and drug screening.

Why Cottonwood Heights?

Cottonwood Heights offers a rewarding opportunity to serve the community while enjoying a supportive work environment, excellent benefits, and a healthy work-life balance.

We value our employees and recognize the important role they play in delivering quality services to our residents. Join a team of dedicated professionals committed to teamwork, integrity, and public service.

Benefits Include:

• Four-Day Workweek (Monday–Thursday).
• 6.2% Employer 401(k) Match.
• Generous Paid Time Off (PTO) and Separate Personal Leave.
• Utah Retirement Systems (URS).
• Medical, Dental, and Vision Insurance.
• Health Savings Account (HSA) Contributions.
• Paid Holidays.
• Paid Parental Leave.
• Employee Assistance Program.
• Life Insurance and Disability Benefits.
• Optional Supplemental Benefits.
• Professional Development and Training Opportunities.
• Employee Wellness Programs.

Application Process:

Interested applicants must submit a completed employment application and resume through the City's online employment portal.

Apply Online: https://cottonwoodheightsut.applicantpro.com/jobs/4270247 

Applications must be submitted electronically. Incomplete applications will not be accepted.

This position is open until filled. Applications will be reviewed as they are received.

For questions regarding this recruitment, please contact the Cottonwood Heights Human Resources Department at 801-944-7021.

Cottonwood Heights City is an Equal Opportunity Employer. Reasonable accommodations are available to qualified applicants during the recruitment and selection process.