Facility Maintenance Manager - First Community Bank Sportsplex

FACILITY MAINTENANCE MANAGER - First Community Bank Sportsplex

RAC SFM, LLC

LOCATION: Jonesboro, AR

DEPARTMENT: MAINTENANCE

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

First Community Bank Sportsplex is a state-of-the-art municipal leisure pool focused on improving the health and economic vitality of Jonesboro, AR. You will be joining a championship-level team focused on fun, fulfillment, and service, built to enrich the community as well as your career and personal growth.

First Community Bank Sportsplex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and event facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented, with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

This position has a special emphasis on mechanical (HVAC), technology, computerized systems, aquatics systems, kitchen equipment, and sporting equipment. The Facility Maintenance Manager will be responsible for maintenance, repairs, professional services, stock control, supply orders, routine custodial services, grounds, and equipment for the facility, including maintaining athletic courts, aquatics areas, convention and meeting spaces, locker rooms, and food service areas. The Facility Maintenance Manager will also ensure a safe and suitable working environment for the organization and provide appropriate reporting, performance measurements, budgeting, vendor coordination, and leadership.

PRIMARY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Leadership

• Hire, train, schedule, and supervise maintenance and Janitorial team members
• Lead day-to-day facility maintenance operations for the building, equipment, systems, grounds, and back-of-house spaces
• Develop, manage, and execute preventive maintenance schedules for major assets and operating systems
• Track and manage assets, warranties, parts, vendors, contacts, and maintenance history using approved systems and records
• Oversee work orders, maintenance requests, daily duties, recurring tasks, and general repairs in a timely and organized manner
• Coordinate and supervise outside vendors and contractors for HVAC, pest control, cleaning, trash, landscaping, snow removal, security systems, and specialty repairs
• Maintain accurate maintenance records, documentation, service logs, inspections, and supporting information needed for planning and accountability
• Inspect the facility regularly and identify repair needs, life safety issues, appearance concerns, and operational risks before they affect guests or events
• Support event operations through facility setup readiness, conversion support, utilities oversight, and rapid response to maintenance issues during events
• Maintain maintenance tools, parts inventory, storage areas, equipment, and shop organization
• Assist with annual maintenance planning, capital awareness, and recommendations that reduce downtime, extend asset life, and improve budgeting and planning
• Help ensure the facility is compliant with company standards, safety procedures, and applicable operational requirements
• Partner with the General Manager and department leaders on priorities, timelines, shutdown planning, and maintenance-related communication
• Learn computerized maintenance management system (CMMS)
• Support emergency readiness and respond to urgent building issues as needed
• Perform other duties as assigned by management
• Manage vendor relationships and coordinate contracted services as needed
• Responsible for all other duties as assigned by leadership

Facility Maintenance

• Develop and implement preventative maintenance schedules for all buildings, HVAC systems, plumbing, electrical, and mechanical equipment
• Troubleshoot and resolve facility issues in a timely and cost-effective manner
• Monitor and maintain facility infrastructure, ensuring compliance with safety and health regulations
• Maintain inventory of tools, parts, and maintenance supplies
• Respond to urgent repair needs and emergencies promptly
• Ensure clubhouse, restrooms, locker rooms, and service areas are maintained to high standards

Grounds Maintenance

• Oversee the upkeep of landscaping, parking lots, signage, pathways, and common exterior areas
• Coordinate with venue Staff & Managers to ensure building temperatures are suitable for guests and hardwood floors
• Ensure outdoor lighting, fencing, signage, and irrigation systems are maintained properly
• Implement seasonal maintenance tasks such as snow removal, leaf cleanup, and storm prep
• Monitor and ensure proper storage and use of landscaping materials and equipment

MINIMUM QUALIFICATIONS:

• 5+ years of facility and/or grounds maintenance experience, with at least 2 years in a supervisory role.
• Strong knowledge of building systems (HVAC, electrical, plumbing) and maintenance best practices.
• Experience in landscape or exterior facility upkeep preferred.
• Ability to read blueprints, maintenance manuals, and safety regulations.
• Strong leadership, communication, and problem-solving skills.
• Flexibility to work weekends, evenings, and respond to facility emergencies as needed.
• Familiarity with OSHA safety standards and local building codes.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise