Veterinary Receptionist

Job Title: Veterinary Receptionist

Location:  AAS, Abbeydale and Stroud branch, part of Linnaeus

Salary:£26,701 pro rated to £25,365.95 per annum

Job Type: Part Time - Permanent 

Hours: 36 hours per week

Shift pattern: Monday to Friday between the hours of 8am - 7pm. Plus 1:4 to 1:6 Saturdays.

We have an exciting opportunity for a Receptionist to join us at AAS veterinary services.

We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.

This is a busy, client-facing position in an emotionally sensitive healthcare environment. You'll be the friendly first point of contact for our clients and their pets, bringing calm support and excellent communication to every interaction.

Key Responsibilities
• Meet and greet clients in a warm, professional manner
• Answer telephone calls and manage appointment bookings using the diary management system
• Handle general administrative duties
• Manage stock control across the practice
• Maintain cleanliness of public and clinical areas
• Provide compassionate support to clients during consultations and difficult moments

What we're looking for
• Friendly, caring and compassionate approach to client interaction
• Excellent communication and administration skills
• Confidence working in a busy, client-facing environment
• Previous veterinary practice experience desirable but not essential (full training provided)
• Ability to remain calm and supportive in an emotionally charged setting

What we offer
• 5 weeks holiday plus bank holidays and birthday leave
• Career progression opportunities
• Staff discount schemes
• Life assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness programme including employee assistance, eyecare vouchers, free annual flu jab and cycle-to-work scheme

AAS Veterinary Services is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.   

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.   

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.  

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about AAS Veterinary Services, Linnaeus or the role, please contact our Talent Acquisition team at [email protected].

#LI-OH1 #LI-Onsite 

Salary Value:£25,365.95 per annum;