master roaster, 1st Shift

Now Brewing – master roaster! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

The Starbucks experience starts in our Roasting Plants where we have a dedicated team of professional roasters and supporting process teams including planning, warehouse management, packaging, roasting, maintenance, engineering and logistics.

This job contributes to Starbucks success by operating the automated Advanced Coffee Roasting System (ACRS) for green, roasted or ground coffee, modifying the roasting schedule as needed to support immediate and future packaging requirements. Models and acts in accordance with Starbucks guiding principles.

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Educates ACRS operator/technician on roast theory, roast improvement techniques and fine-tuning roast parameters within plant.

• Assesses training needs of ACRS technicians and operators and provides feedback to supervisor. Coaches and mentors ACRS technicians and operators to ensure their development and understanding of new technology.

• Audits and documents silo and system status and other quality benchmarks. Performs troubleshooting, preventive maintenance and sanitation procedures. Compiles data and identifies trends to support maintenance and engineering partners in continuous improvement efforts. Conducts internal recall investigations for product not meeting specifications.

• Develops expertise in roast theory and actively apply knowledge to improve processes.

• Acts as lead resource in plant for roasting system trouble shooting and incident investigation.

• Identifies and escalates roasting, equipment, quality problems in a timely manner with quality team, master roasters and plant leadership.

• Required participation in weekly roasting upset discussions to help identify technical, mechanical and operational problems.

• Participates in improving roaster PM’s in plant.

• Gathers, records and reports on operational and quality metrics, through manual or automated systems to reduce misses and NIS coffees

• Ensures compliance with Starbucks roast profiles. Participates in weekly tastings (cuppings) with green coffee department to develop and maintain coffee.

• Understands and monitors how roast curves play in creating flavor profile.

• Participates in the OSE panel to develop a refined sense of taste profiles and how process deviations impact the final result.

• Maintains regular and consistent attendance and punctuality.

• Executes roast qualification duties with domestic and foreign co-manufactures when required.

• Operates the green, roasted or ground coffee platform of the Advanced Coffee Roasting System (ACRS). Assesses current and future schedule requirements against actual loading, roasting and packaging status, and modifies the roasting schedule as needed to support immediate and future packaging requirements. Maintains optimum packaging machine uptime, while avoiding coffee aging and de-gassing issues.

• Supports cost reduction goals by identifying and acting upon potential roadblocks and process improvements to reduce downtime, scrap and product not meeting specifications. Re-blends coffee in accordance with established guidelines.

• Develop strong knowledge of green to cup processing (e.g. Coffee Master).

• Recognize, understand and educate as needed Starbucks standards for safety and quality protocols.

• Maintains records.

• Up to 15% travel.

We would love to hear from people with:

• Starbucks ACRS operator /technician experience (+5 years)
• Operation of manual and automated processing equipment using personal computer-based control systems
• Gathering, recording and reporting on operational and quality metrics, through manual or automated systems
• Regulated food manufacturing environment
• Performing quality tests using analytical tools

Basic Qualifications

• Basic math skills
• Ability to follow verbal direction
• Ability to understand written policies and guidelines, specifications and safety standards
• Proficiency in Microsoft Windows, Excel and Internet environments
• Mechanical aptitude to troubleshoot machine failures and make adjustments
• Familiarity with BRC or equivalent, Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP) and air quality standards
• Ability to work in accordance with quality, safety and sanitation standards, policies and guidelines
• Demonstrates written, verbal and presentation skills

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.

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