Wireless Network Engineer

King County's Department of Information Technology (KCIT) is seeking a Wireless Network Engineer to join our Network Services team. The Wireless Network Engineer provides engineering, lifecycle management, and operational support for the County’s enterprise wireless network infrastructure. This role ensures KCIT can deliver reliable, scalable, and secure network services while supporting growth, modernization, and technical excellence.

About King County Department of Information Technology (KCIT

King County is committed to being the best-run government in the nation, and King County Information Technology (KCIT) is helping lead that transformation. KCIT harnesses the power of technology to modernize operations, advance digital equity and social justice, and deliver innovative solutions that engage, empower, and serve our residents, businesses, and community partners.

Recognized by the National Association of Counties (NACo) for excellence in vision, strategy, innovation, and collaboration, KCIT is focused on delivering smart, secure, and customer-centered technology services that strengthen county operations and support thriving, resilient communities. As the technology business partner to all 18 County departments, KCIT provides the foundational systems and services that power many of the region’s most essential functions. We work side-by-side with our partners to design and deliver technology solutions that enhance customer experience and advance King County’s mission. Learn more about KCIT at: http://kingcounty.gov/depts/it.aspx.

• Install, configure, and maintain secure enterprise network systems with emphasis on Cisco wireless technologies across Wi-Fi, LTE, and satellite environments.
• Support modernization and lifecycle management of the county’s wireless infrastructure.
• Monitor wireless and network systems to ensure continuous service delivery.
• Respond to incidents, troubleshoot issues, and resolve service requests for wireless and network connectivity.
• Maintain accurate technical documentation, including ticket updates and system records.
• Coordinate with vendors and internal teams on technical issues, upgrades, and modernization efforts.
• Assist with updates, patches, and lifecycle maintenance for wireless and related network systems.
• Plan equipment placement, power requirements, rack space allocation, and other physical infrastructure needs.
• Perform physical security tasks such as conducting security audits.
• Maintain documentation for wireless access point placement, heat-map data, and other design artifacts.
• Provide clear, audience-appropriate communication to stakeholders and customers.
• Deliver high-quality customer service and build user trust through professional interactions.
• Develop and maintain standard operating procedures.
• Follow county IT standards, policies, and business processes.
• Apply analytical thinking and strong problem-solving skills to technical and operational challenges.
• Support King County’s transition toward a wireless-first model by providing reliable wireless connectivity.
  
• Other duties as assigned. 

Experience 

• Three or more years of experience in IT roles supporting enterprise network systems, including installation, configuration, and maintenance of routers, switches, and related infrastructure.
• Experience with Cisco/Meraki networking equipment and basic WAN/LAN technologies.
• Familiarity with network monitoring tools and troubleshooting methodologies.
• Exposure to IoT/SCADA environments and Mobile Access Routers (e.g., Wi-Fi/LTE/Satellite) is a plus.

Technical Knowledge 

• Foundational understanding of networking concepts and technologies, including wireless routing, switching, VLANs, and firewalls.
• Basic knowledge of network security principles and physical infrastructure (e.g., rack/power planning).
• Ability to interpret technical documentation, diagrams, and specifications.  

 Skills

• Strong analytical and troubleshooting skills, with attention to detail and a methodical approach to problem-solving.
• Effective time management and ability to handle multiple priorities in a dynamic environment.
• Clear and professional written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Demonstrated ability to follow procedures, document work accurately, and escalate issues appropriately.
• Strong customer service orientation, with a focus on responsiveness and professionalism.
• Ability to work both independently and collaboratively as part of a team.  

Certifications

• Relevant network certifications such as Cisco (CCNA, CCNP, CCIE, CWNA), CISSP, CompTIA Network+ or equivalent experience.

Desirable Qualifications

• Education: Associate’s degree or higher in Computer Science, Information Technology, or a related field; or an equivalent combination of education, training, and experience. 

Hybrid Work: KCIT works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Graybar Building, 416 Occidental Ave S, Seattle, WA 98104. This position requires occasional same-day travel to various King County locations to conduct fieldwork. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m.-5:00 p.m., Monday through Friday.

FLSA Status: This position is FLSA Exempt and is not eligible for overtime pay

Classification: IT Production Engineer (Job Code: 741501)

Union: This position is represented by Protec17: Information Technology

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process: This position is open to all applicants. If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.