Senior Specialist, Production Delivery Management

About the Role

The Senior Specialist, Production Delivery Management leads complex PO change management and delivery-risk coordination across a broader or higher-risk portfolio. The role provides advanced analytics and a data-centric view of supply and delivery risks, partners with Production Services and other relevant functions to facilitate cross-functional decisions and coaches PDM Specialists and vendors in disciplined PO and WIP practices.

Role Purpose

Strengthen delivery reliability for one or more brands and categories within an assigned COO cluster by connecting order execution, capacity commitments shared by GSP - Capacity, delivery commitments and cross-functional risk mitigation. This is a senior individual-contributor role with project leadership and coaching expectations.

Key Responsibilities

• Lead PO change and exception governance for complex, high-volume or high-risk vendor portfolios, including formal Day-14 handover checks with GSP - Capacity.

• Proactively analyze demand, material, WIP and historical performance data to test capacity and delivery commitments; flag capacity-drift and backlog risks to GSP - Capacity and Production Services with supporting evidence.

• Facilitate structured risk reviews and align recovery decisions with Production Services and relevant partners, with clear owners and timelines; prepare PDM inputs for the weekly GSP - Orchestration exception review.

• Partner with Production Services to incorporate verified factory WIP and output data into delivery decisions, and track recovery progress and closure outcomes in PDM data.

• Detect cross-vendor and COO material-delay trends from WIP reports; trigger GMP for T2 OTP / open-order input and review with GSP - Orchestration.

• Record agreed outcomes and residual impact for shared risk cases, ensuring approvals, closure evidence and system updates are complete.

• Develop actionable analytics, scenarios and recommendations for planning and business leaders.

• Coach Production Delivery Management Specialists and vendor teams on SOPs, systems, data quality and escalation discipline, including the urgent-case cheat sheet and decision limits.

• Lead process-improvement initiatives that simplify work, strengthen controls or improve stakeholder visibility.

• Represent PDM in cross-functional projects and support adoption of new tools and ways of working, such as the shared OTP / WIP dashboard and Infor Nexus milestone alerts.

Key Outcomes and Success Measures

• Stronger delivery predictability through advanced analytics and early, data-driven risk identification that enables cross-functional recovery.

• High-quality planning data and decision-ready analytics.

• Consistent PDM standards across assigned vendors and categories.

• Improved capability of PDM Specialists and vendor planning teams.

• Change-request completion and risk-case closure within SLA at or above the proposed 95% targets for the portfolio.

• Planned WIP completeness of 95% or higher; PO shortage / overdue at or below 2% (proposed).

• Fewer last-minute delivery surprises; shared OTP / OTIF of 96% or higher with Production Services (proposed).

Key Working Relationships

• Production Excellence leadership and peer teams (incl. Production Services)

• GSP - Integration, GSP - Capacity and GSP - Orchestration; Regional Planners (RP)

• Planning Operations, Quality Operations, Materials Quality, GMP, Origin and Inbound Logistics, Sourcing Development, Sourcing Commercialization

• Assigned vendors and factory planning / operations teams

Capabilities and Competencies

• Acts with integrity, transparency and accountability and models VF values.

• Uses data to identify risks, explain business impact and recommend clear actions.

• Builds trust across cultures, functions and geographies.

• Works effectively through ambiguity, changing priorities and time-sensitive issues.

• Demonstrates a consumer-first mindset, learning agility and commitment to continuous improvement.

• Communicates clearly in English, both written and verbal; additional local or Asian language capability is an advantage.

• Advanced production-planning, capacity and scenario-analysis capability, with advanced proficiency in Excel and BI tools (e.g. Tableau, Power BI) and in-depth knowledge of Infor Nexus / Order Collaboration and SAP PO workflows.

• Influences without direct authority and facilitates decisions across multiple stakeholders.

• Coaches others and converts complex data into concise recommendations.

Experience and Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business or a related discipline, or equivalent experience.

• Typically 4-6 years of relevant planning, supply-chain or sourcing experience in consumer-goods manufacturing.

• Demonstrated experience leading risk resolution or process-improvement work.

R-20261103-0062