- Location
- American Fork, Utah, United States · published
- Type
- Full-time
- Source
- Workable
Description
About Us
AF Collision is a trusted, locally-owned collision repair shop serving American Fork and the surrounding area. We’re dedicated to delivering high-quality repairs and exceptional customer service. We’re looking for a detail-oriented and organized individual to join our team and help keep our shop running smoothly.
Position Summary
The Collision Estimator plays a key role in our day-to-day operations by managing repair plans and customer expectations. This position requires strong organizational skills, accuracy with data entry, ability to work with insurance companies, and a customer service mindset. Prior experience estimating and working with insurance companies is a plus.
Responsibilities
- Estimate the cost of repairs, including labor and parts.
- Prepare and submit repair cost blueprints, including labor and parts.
- Communicate with customers, vendors, and insurance companies.
- Review and negotiate repair costs with insurance adjusters.
- Prepare detailed repair plans and reports.
- Follow up with customers to schedule repairs.
- Answer phones and provide professional customer service.
- Manage customer expectations and CSI scores.
Benefits
Competitive hourly pay (based on experience).Full-time, steady schedule — no late nights or weekends.Dental insuranceHealth insurancePaid time off (PTO)Professional development assistanceOpportunities for growth and advancementSupportive, team-oriented work environment