Senior Associate - ADP WorkForce Software Configuration

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Senior Associate - ADP WorkForce Software Configuration you will support workforce management and payroll transformation engagements by configuring ADP Workforce Software for time and attendance, scheduling, leave, and workforce-to-payroll interfaces. As a Senior Associate you will analyze complex work, guide junior team members, and build client connections while navigating ambiguity and strengthening your technical skills within our Advisory practice. In this role at PwC, you will support requirements gathering, solution configuration, testing, deployment, and stabilization for client workforce solutions, while helping shape processes that align with business needs and service delivery goals.

Responsibilities

- Configuring ADP WorkForce Software modules for time capture, attendance, scheduling, leave, and pay rules based on approved requirements
- Translating labor agreements, workforce policies, and payroll needs into configuration logic for overtime, shifts, premiums, breaks, rounding, holidays, and exceptions
- Supporting requirements workshops and documenting current-state and future-state processes, design decisions, configuration workbooks, and rule matrices
- Setting up employee groups, organizational structures, calendars, approval workflows, roles, and security permissions within solution scope
- Configuring time collection methods, timesheet approvals, manager self-service, alerts, and reporting where enabled
- Coordinating with integration teams to define and test inbound HR master data and outbound time and pay data flows to payroll and downstream systems
- Executing unit, system integration, regression, and user acceptance testing while reconciling results and resolving configuration defects
- Supporting data conversion, deployment readiness, cutover activities, production validation, and hypercare troubleshooting
- Preparing client-facing status updates, defect logs, issue trackers, and configuration documentation while escalating delivery risks promptly
- Reviewing work products from junior team members and sharing knowledge to reinforce consistent testing and documentation practices
- Analyzing workforce management and payroll impacts of time exceptions, scheduling, leave, overtime, and premium pay rules
- Identifying opportunities to streamline manual steps, improve data quality, and strengthen workforce-to-payroll controls

What You Must Have

- ADP WorkForce Suite Certifications (configuration and integrations required)
- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Configuring ADP WorkForce Software time, attendance, and scheduling
- Translating workforce policies into pay rule configurations
- Supporting testing, defect triage, and deployment readiness
- Documenting configuration decisions, process flows, and rule matrices
- Collaborating across client, vendor, and delivery teams
- Mentoring junior team members and reviewing work products

Travel Requirements

Not Specified

Job Posting End Date