- Location
- Sydney CBD Market St, Australia
- Workplace
- Onsite
- Type
- Contract
- Department
- Sales
- Seniority
- Lead
- Closing date
- Today
- Source
- Workday
Description
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role
We are building a new future as a standalone Ice Cream company, and transformation is at the heart of that. It is much more than a technology deployment: it will establish a unified global operating model, standardised processes and a modern technology landscape as we transition away from Unilever by mid-2027.
As the Commercial Deployment Lead, you will be responsible you will prepare for the successful deployment of our new systems and ways of working across Sales and Go-To-Market processes. Acting as the critical link between global programme teams and local commercial stakeholders, you will lead business readiness, process adoption, deployment planning, testing, training, change and go-live activities. This is a once-in-a-generation transformation role focused on business outcomes, capability uplift and organisational adoption—not technology implementation alone.
This is a fixed term position expected to end in September 2027.
What you'll be responsible for
- Validates global design and configuration decisions against Sales and GTM needs in Local Design workshops
- Coordinates with local Sales subject matter experts to gather inputs and validate the target state, including local applications, integrations, and customer-facing commercial practices
- Consolidates and raises requirements or statutory needs to the Local Deployment Lead and Commercial Deployment subject matter experts for potential localisation
- Provides light-touch support during system integration testing
- Participates in local UAT for Sales GTM processes, including customer onboarding, pricing updates, and promotional execution, ensuring compliance with local requirements
- Provides dedicated on-site support during go-live and cutover activities, ensuring a smooth transition to the new ERP system. Delivers ongoing support during the hypercare period, addressing user queries and escalating critical incidents
- Interfaces with the Commercial Deployment SME
We're looking for someone who
- Has experience in Sales and can operate confidently in local GTM and sales execution processes, including customer segmentation, pricing and promotions planning.
- Brings strong skills in:
- Ability to engage other sales stakeholders to capture detailed local practices and consolidate inputs for validation
- Familiarity with SAP OTC, TPM, and customer master data processes; experience with local CRM/trade systems is desirable
- Strong communication and relationship management skills to coordinate between the project and the local sales/customer teams
- Understanding of distributor/channel dynamics in the market and ability to assess operational impacts of adopting the global template is an advantage
- Thinks end-to-end and takes ownerships for results
- Is comfortable working in a fast-moving, evolving organisation
- Values collaboration, clarity and low-ego ways of working
What you'll get
Alongside meaningful work and strong development, we offer a reward package that typically includes
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- Ongoing learning and development opportunities
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
Roles with real accountability and visible impact
Free to move fast, experiment and challenge how things are done
Continuous learning and development as the business grows
Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.