Healthcare Scheduling Coordinator
Winning Assistants
·- Location
- Philippines · published · El Salvador · Colombia · Venezuela, Bolivarian Republic of · Mexico · Argentina
- Type
- Part-time
- Department
- Healthcare
- Source
- Workable
Description
Job Title: Healthcare Scheduling Coordinator
Position type: Part-Time
Working Hours: Monday, Tuesday, Thursday, Friday, and Saturday, from 9:00 AM to 1:00 PM Eastern Time
Salary rate: $6
Key Responsibilities:
- Manage patient appointments, cancellations, and rescheduling using Jane EHR. Match clients with appropriate clinicians based on specialties, availability, and scheduling requirements.
- Verify patient eligibility, coverage, copays, and benefits through insurance portals, including Blue Cross Blue Shield, UnitedHealthcare, Medicare, and Medicaid.
- Assist with billing and coding for individual and family counseling sessions, ensuring accuracy and coordinating with the billing team.
- Collect insurance, payment, and intake information, assist patients with registration, and ensure all required documentation is completed.
- Handle patient inquiries, appointment requests, scheduling changes, and follow-up calls while maintaining professional and empathetic communication.
- Provide daily operational assistance, maintain accurate patient records, and support clinicians during counseling sessions.
- Assist with onboarding new counselors, reviewing required documents, tracking outstanding requirements, and maintaining onboarding checklists.
- Maintain administrative records using Google Workspace, communicate with team members, and support process improvements.
- Assist with insurance authorization requirements and related follow-ups as needed.
Benefits
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.