Lead Credit & Collections Representative

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION

Due to expansion, we have an excellent opportunity for Senior Credit Controller to join our Protein Diagnostics (PDX) Division’s Finance Team based in Birmingham and contribute to the success of our Order to Cash Department. This is an exciting opportunity to work in an expanding team in an organisation considered a global leader in its field which offers great career development and opportunities.

 In this key role, you'll manage credit exposure and trade debt collection, working alongside other credit controllers and reporting to a Supervisor of Accounting. You'll ensure optimal cash flow and minimize losses through effective credit operations, maintaining strong customer relationships while protecting the company's financial interests through effective credit risk management and collections strategies.

REQUIREMENTS

• Experience in Shared Service Centers with proven track record in metrics-based performance management desirable
• Proficiency in MS Office suite, particularly Excel
• Experience with banking portals and financial statement analysis
• Strong analytical and reporting skills
• Advanced negotiation abilities
• Knowledge of credit control processes and risk management
• Experience with continuous improvement methodologies (PPI) and demonstrated commitment to process improvement and innovation
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to handle complex account reconciliations and resolve escalated issues
• Strong decision-making and problem-solving abilities
• Ability to maintain high ethical standards and ensure compliance
• Strongly desirable European language skills: Italian, Spanish, Portuguese, German, Czech, or French

What we offer:

• Free on site car parking
• Contributory Pension
• Private medical insurance
• Flexible benefits
• Study support