Lead, Infrastructure Specialist

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Lead Infrastructure Specialist – Information Management System S Programmer at Kyndryl, you will be at the heart of our mission-critical mainframe operations, ensuring the reliability, performance, and resilience of enterprise IBM IMS environments on z/OS. This role exists to keep high-volume transaction processing and database systems running seamlessly so our clients' core business applications never miss a beat.

You will take technical ownership of installing, configuring, maintaining, and upgrading vital mainframe hardware and software systems. Beyond day-to-day operational excellence, you will proactively analyze system usage, safeguard user access, and champion architectural enhancements that elevate infrastructure stability and speed across our enterprise environments.

What You Will Do

• Install, configure, maintain, and upgrade IBM IMS database and transaction manager environments on z/OS mainframes.
• Monitor system usage, capacity, and performance metrics to proactively identify bottlenecks and optimize overall infrastructure efficiency.
• Propose and implement system enhancements, patches, and architectural upgrades that improve platform reliability, resilience, and availability.
• Administer and enforce strict user access controls, password policies, and security protocols across mainframe systems.
• Diagnose and resolve complex, high-severity technical incidents within IMS and z/OS environments to minimize business disruption.
• Maintain and test backup, recovery, and disaster recovery procedures to guarantee the integrity of mission-critical databases.
• Collaborate closely with application developers, database administrators, and cross-functional infrastructure teams to support product design, development, and deployment.
• Document system configurations, standard operating procedures, and performance baselines to uphold operational excellence.

Your Future at Kyndryl

Becoming a Lead Infrastructure Specialist – IMS System Programmer at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications in enterprise mainframe and hybrid cloud technologies. You can evolve horizontally into other technical or non-technical areas—such as mainframe modernization, enterprise architecture, or cybersecurity—or move vertically into senior technical leadership or principal domain roles. There are many different types and flavors of roles at Kyndryl, so everyone can find the opportunity that suits them best.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Proven, hands-on experience as an IMS System Programmer working within enterprise IBM z/OS mainframe environments.
• Deep technical expertise in installing, configuring, maintaining, and upgrading IBM IMS (Database and Transaction Manager) software.
• Strong proficiency in mainframe system monitoring, performance tuning, and capacity optimization for high-availability transaction systems.
• Solid understanding of mainframe security administration, including managing user access controls, authentication, and password governance.
• Demonstrated ability to troubleshoot and resolve complex system-level and database issues under pressure.
• Experience managing internal hardware and software infrastructure that supports application design and development lifecycles.
• Strong collaborative and communication skills to partner effectively with technical teams and drive operational excellence.

Preferred Skills and Experience

• Experience with IBM z/OS utilities, SMP/E, JCL, REXX, and mainframe automation tools.
• Familiarity with mainframe disaster recovery solutions, high-availability clustering (Parallel Sysplex), and data sharing architectures.
• Relevant IBM Z or mainframe systems programming certifications.
• Experience working in a managed services or multi-client enterprise IT environment.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.