Senior Department Human Resources Coordinator

This classification is scheduled to receive a 5% COLA effective July 2027. 

Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. "See Resume" is not an acceptable response for any supplemental question.

FLSA: Exempt

DEFINITION

Under direction, performs complex professional, technical, and confidential work required to administer human resources functions within a large County department, including recruitment and selection, job analysis and classification, training and development, performance management, workers’ compensation, leave and disability administration, workforce staffing, and employee investigations, discipline, and grievances; provides consulting services to department management and staff on various human resources issues; coordinates work with County Human Resources; manages special projects and conducts organizational studies; and performs related duties as assigned. 

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory or management personnel. Exercises direct supervision over professional, technical, and/or administrative support staff. 

CLASS CHARACTERISTICS

This classification is responsible for planning, organizing, coordinating, and implementing human resources functions in a large County department. Incumbents participate on the department’s management team and play an active role in departmental strategic planning decisions. The work involves a high-level of problem-solving requiring analysis of unique issues or increasingly complex problems without precedent and/or structure and formulating, presenting, and implementing strategies and recommendations for resolution. Work assignments are typically given as broad, conceptual ideas and directives and incumbents are accountable for overall results and responsible for developing guidelines, action plans, and methods to produce deliverables on time, within budget, and in compliance with established rules, regulations, and policies. 

EXAMPLES OF TYPICAL JOB FUNCTIONS

Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Plans, organizes, assigns, supervises, and reviews the work of assigned staff; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; makes recommendations for selection and promotion. 
• Plans, organizes, coordinates, and implements various human resources functions for assigned department; develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned functions, service delivery methods, and policies and procedures; assesses and monitors workload and administrative systems; identifies opportunities for improvement and recommends to management for approval.
• Provides advice and counsel to department management and employees in the interpretation and application of human resources policies, procedures, Memorandum of Understanding (MOU) and employee agreement provisions, and the administration of employee relations policies and procedures including sensitive and complex investigations, discipline, and grievance processes; works closely with County Human Resources Department and department management on issues that require resolution and/or contract clarification.
• Reviews and analyzes grievances, complaints, and allegations of misconduct, harassment, or unlawful discrimination; coordinates and leads investigations with department management and County Human Resources, researches and analyzes data from various sources, and participates in dispute resolution; writes notices, reports, and related correspondence of findings and resolution for legal review and approval.
• In coordination with department management and the County Human Resources Department and County Risk Management, advises directs, and oversees the handling of workers’ compensation, disability administration, American with Disabilities Act (ADA) accommodations, Family Medical Leave Act (FMLA) and leave administration, and health and safety issues for assigned department.
• Coordinates and conducts training needs assessments to identify and determine training programs/subjects needed based on participant assessment results and relevancy of training to participant's job duties; identifies and/or coordinates resources for training and staff development, including curricula, workshops, training programs, and on-the-job training sessions; develops and conducts workshops and training sessions on a variety of topics and evaluates effectiveness of training.
• Plans, coordinates, and implements recruitment and selection processes, including drafting job posting in collaboration with hiring supervisor, evaluating recruitment materials and sources, coordinating all phases of assessment, examination, and background check processes, and ensuring equal employment opportunity and affirmative action for all candidates; communicates with and provides updates to applicants.
• Coordinates performance management, job analysis and classification, and compensation activities; researches, analyzes, and determines department needs; and prepares reports with recommendations to management.
• Reviews, monitors, and ensures adherence of assigned human resources functions and processes with local, state, and federal laws, County policies and procedures, and MOU and employee agreement provisions; provides training to department supervisors and management on human resources policies and procedures.
• Reviews, audits, and reconciles reports from various internal and external sources; researches, collects, analyzes, summarizes, and interprets data; prepares and presents reports, correspondence, memoranda, Board of Supervisors agenda items and staff reports, and other documents.
• Conducts a variety of organizational and workforce staffing studies and manages special projects; researches and analyzes industry data and best practices; evaluates alternatives and impacts and develops recommendations for changes; prepares and presents findings and reports to department management.
• Assists in the preparation and presentation of reports, correspondence, memoranda, Board of Supervisors agenda items, and other documents.
• Oversees and implements the department’s social media program; maintains department social media platforms and presence; creates digital content by applying graphic design principles and using video editing applications.
• Organizes and maintains accurate and detailed databases, files, and records; verifies accuracy of information, researches discrepancies, and records information; coordinates and ensures compliance with established records retention schedules.
• Attends meetings, conferences, workshops, and training sessions and reviews publications to remain current on principles, practices, technologies, regulations, and new developments in the field of human resources.
• Actively participate as a member of the department’s management team including?recommending, designing, and leading the implementation of changes to departmental human resources services, in compliance with County-wide established processes, policies, and procedures and regulatory and legislative requirements.?
• Performs related duties as assigned.

Knowledge of:

• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. 
• Organization practices as applied to the analysis, evaluation, and implementation of human resources functions, policies, and procedures. 
• Principles, practices, and techniques of public agency human resources administration, including recruitment and selection, job analysis and classification, training and development, performance management, workers’ compensation, leave and disability administration, workforce staffing, and employee relations investigations, discipline, and grievances.
• The organization and operation of County human resources and functional responsibilities of assigned department.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and techniques of conducting analytical studies, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.
• Basic and advanced mathematic and statistical techniques.
• Principles and procedures of record-keeping and preparation of reports and correspondence.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers, databases, and software programs relevant to work performed.

Ability To:

• Supervise, select, train, motivate, and evaluate the work of assigned staff. 
• Plan, coordinate, and implement assigned human resources functions.
• Plan and conduct effective organizational studies and manage special projects.
• Research, analyze, interpret, draw conclusions, summarize, and present information and data in an effective manner.
• Research, analyze, evaluate, and recommend improvements in human resources operations, procedures, policies, or methods.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Make accurate arithmetic and statistical computations.
• Maintain confidentiality of sensitive personal information of employees, former employees, retirees, and other matters affecting assigned human resources functions. 
• Establish and maintain of a variety of filing, recordkeeping, and tracking systems.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively and evaluate performance in an objective and positive manner. 
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training, experience and educational degrees that would provide the required knowledge, skills, and abilities is qualifying. Substitutions will be made on a year for year basis. A typical way to obtain the required qualifications would be:

Bachelor’s degree from an accredited college or university with major coursework in human resources, business, public administration or a related field; and

Five (5) years of administrative and/or human resources experience, including two (2) years of lead or supervisor experience.

Certifications and Licenses:

• Must possess a valid US driver’s license upon date of application. Must obtain California driver’s license following hire date per California DMV regulations.

PHYSICAL DEMANDS

• Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 10 pounds.
• Vision to read printed materials and a computer screen. 
• Hearing and speech to communicate in person and over the telephone. 
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

WORKING CONDITIONS

• Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

EQUIPMENT AND TOOLS UTILIZED

• Equipment utilized includes personal computer and standard office equipment.

Disaster Service Worker

All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.