Find your calling at Mercy!

The Clinical Supervisor ensures the delivery of safe, high-quality, and cost-effective patient care through effective staffing, resource management, and collaboration with interdisciplinary teams. This role supports patient flow, oversees daily operations, and promotes a positive, accountable work environment aligned with Mercy’s mission and service standards.

Position Details:

Key Responsibilities

• Oversees patient care delivery using the nursing process and ensures coordination of care based on patient needs and staff competency
• Ensures appropriate staffing levels and collaborates on patient flow and bed management
• Serves as a leader, mentor, and role model; provides feedback, coaching, and accountability
• Promotes a positive work environment and staff engagement through shared governance and recognition
• Communicates effectively with leadership, staff, and providers; escalates issues as needed
• Supports regulatory compliance, policy adherence, and accreditation standards
• Participates in performance improvement, quality initiatives, and root cause analyses
• Addresses patient concerns and supports service recovery to improve satisfaction

 

Qualifications

Education:

• Graduate of an accredited nursing program
• Preferred: Bachelor of Science in Nursing (BSN)

Licensure:

• Current RN license

Experience:

• 3–5 years of hospital nursing experience
• Previous supervisor or charge experience.

Certifications:

• AHA Healthcare Provider (required or within probation)
• TNCC, ACLS, and ENPC or PALS (as applicable)

 

Skills

• Strong clinical and leadership skills
• Effective communication and problem-solving
• Ability to support staff development and ensure quality patient care

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.