Security Officer Residential Patrol Customer Service

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Residential Patrol Customer Service in Rockville, MD, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate professionally, and report security-related concerns. Join Allied Universal, where we are agile, reliable, innovative, caring, team-focused, and committed to integrity.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeMon05:30 PM - 12:00 AMTue05:30 PM - 12:00 AMWed05:30 PM - 12:00 AMThur05:30 PM - 12:00 AMFri05:30 PM - 12:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and/or contractors at a commercial real estate location by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established procedures.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access to the property, verify visitor and contractor authorization as required, and report unusual activity, maintenance concerns, and/or policy violations.
• Complete accurate activity logs, incident reports, and other required documentation while communicating professionally with Allied Universal leadership and site representatives.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.