Company Info

First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.

Job Description

PURPOSE

To administer the post completion process.

KEY RESPONSIBILITIES

This does not set out every responsibility but provides an overview of the main areas of responsibility.

• Process registrations and send to the Land registry in line with set procedures, including use of the Land Registry e-portal system.
• Written and telephone correspondence with the Land Registry, lending institutions, borrowers and solicitors.
• Replying to requisitions from HMLR and resolving legal and technical issues, liaising with Post Completion Lawyers and Case Owners where necessary.
• Process all the associated post.
• Accurately input, retrieve or amend data on the system as instructed or required.
• Ensure that all processes are strictly complied with and that all files are accurately maintained and proceeding in accordance with set procedures.
• Dealing with recorded/special delivery mail.

PERSONAL QUALITIES

• Good attention to detail.
• Good data input skills.
• Good communication and customer service skills.
• Ability to meet tight deadlines and targets & work under pressure.
• Good team player, but, also ability to work on own initiative.
• Good organisational skills.
• Experience of working in a high volume environment.
• Mortgage knowledge (desired but not essential).
• Previous administrative experience.

Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.