Analyst, Registrar Functional Business Process and Compliance

Job Profile Summary

Under limited supervision, this position provides critical support to research, analyze, plan, and improve functional solutions and system enhancements for the effective management, direction, supervision and coordination of the Registrar’s business processes. Works alongside Registrar team leads in assessing, developing and supporting new and existing student reports, validation of student data, and solutioning; serves as a Registrar liaison for Business processes, training, and performs complex functional analysis of student data for the Registrar’s operation to support collegewide Student Information System (SIS) support. Monitors operational performance of SIS (Banner) and analyzes data integrity for business compliance by troubleshooting system gaps and initiating solutions. Assist Student Support staff and Registrar administration with college systems functionality assessment, student record audits, and process solutioning in support of area and divisional goals and functions.

  

Minimum Education:

• Bachelors Degree required.
• An equivalent combination of experience and education may be considered where applicable.
• Bachelor’s degree in business systems and Analysis, Information Systems, Data Administration, or a closely related field of study preferred.
• Vocational or training in Systems Processes, Data Management, or a closely related field of study with multiple years of experience creating and managing reports required.

Minimum Experience/Training:

• Two years of education, solutioning experience with proficiency in system management, reporting, effective solutioning, and training; extensive knowledge of relational databases and reporting tools, plus working knowledge of research techniques and processes; and the ability to locate, interpret, accurately communicate, and synthesize a high volume of information as required. Knowledge of student electronic records principles and best practices preferred. 

Essential Functions:

• Weekly – 20% - Develops functional solutions and collaborate with cross departmental teams to compliantly enhance business processes; analyzes fraudulent student records within the SIS and troubleshoot solutions collaboratively with leadership and the IT department. Makes decisions and recommendations  in accordance with established guidelines and best practices for student records management.
• Weekly – 10% - Utilizes information from Institutional Research, Banner Cloud Based SaaS System and other databases to: 1. Prepare reports and/or lists for the Registrar’s operation and related Student Services Division 2. Accesses and analyzes reports to support area and divisional projects and goals 3. Conducts research to respond to internal and external inquiries.
• Monthly – 5% - Works with the AVP for Academic Affairs and College Registrar or operational designee, as liaison with Information Technology projects to support improved services to customers.Quarterly – 5% - Plans, tests, and implements system enhancements and conversions. Ensures that system enhancements follow applicable IT guidelines, meet or exceed user requirements, and are completed in a timely manner. Provides input on the development of detailed project plans, target dates, and other aspects of assigned projects
• Weekly – 15% - Performs management and maintenance tasks for databases and information  management systems,  such as creating and updating records, correcting inaccuracies, and extrapolating data.
• Weekly10% - Leads the research and resolution of system issues. Partners with technical areas in the research and resolution of system and process problems. Serves as a liaison between the Registrar’s Office and Information Technology.
• Weekly – 5% - Works with the Assistant Director, Functional Business Systems and Compliance in defining user, system, and business requirements for new systems and system enhancements. Details out both functional and non-functional requirements and other supporting artifacts such as process flow diagrams.
• Weekly – 10% - Create reports to identify data points for review and isolating population of students to perform data accuracy audits and data correction. Performs research to resolve technical questions and problems. Contacts software vendors regarding possible defects and resolutions for software upgrades. Liaises with IT about these defects.
• Weekly – 10% - Performs analytical tasks, to include writing reports, gathering specifications and suggesting solutions, analyzing and synthesizing information and data applicable to areas, including developing a research strategy and methodology for gathering data from internal and external sources.
• Weekly – 5% - Works with the Assistant Director, Functional Business Systems and Compliance and Information Technology to ensure system operability between Ellucian Banner SIS and third-party systems.
• Other – 5% - Performs all other duties as assigned or directed by the supervisor.  

Knowledge, Skills, and Abilities:

• Advanced ability in Microsoft Office products Excel and Word, Access, and SharePoint, as required. Demonstrated ability to generate reports in various College applications and Ellucian Banner Cloud Based SaaS System, including complex queries, importing and exporting data and data analysis.
• A high degree of precision is necessary; must be organized, detail-oriented and capable of managing several projects simultaneously.
• Solid interpersonal communication skills and the ability to work with all levels at the College, including senior management and area/divisional staff.
• In-depth functional knowledge and expertise in the area of specialization and general knowledge of related areas in the College.
• Ability to perform complex administrative analysis with only general supervision.
• Strong diagnostic, analytical and problem-solving skills.
• Excellent coordination and solid communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College.
• Ability to plan and manage own workflow, priorities and results accomplishment.Requires the ability to present and disseminate data to various levels.Requires advanced knowledge of computerized systems and multiple operating environments i.e. Microsoft Office Products and specialized computer systems including, but not limited to, the Ellucian Banner Cloud Based SaaS System.Ability to interact and effectively communicate with the college community.  

Special Conditions of Employment:

• On-call rotation duties
• Some evening or weekend work hours 

Our Culture – At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Broward College offers an exceptional benefits package, including, but not limited to:

• Affordable High Quality Healthcare Insurance (Medical, Dental & Vision)
• Retirement Options – Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan
• Wellness Program
• Vacation/Paid Time Off
• Winter and Spring Break Off
• Paid Parental Leave
• Tuition Assistance and Tuition Reimbursement are available to employees and family members

Job Title

Analyst, Registrar Functional Business Process and Compliance

  

Position Number

P0092767

    

Job Status

Full time Temporary

    

Department

Registrar - Business Systems and Compliance

  

Location

Weston Center

    

Pay Grade

512

    

Salary

$44,907 - $53,327 (Salary commensurate with education and experience)

  

Work Shift

First Shift

   

Work Schedule

Monday- Friday/Weekends/Varies

   

Hours Per Week

40

   

Posting End Date

Open Until Filled

   

Comments

To be considered for this position, a complete application along with a resume and unofficial transcript (s) are required.

   

Designated Essential Personnel

No

   

FLSA Status

Non-Exempt

   

Position Classification

Professional Technical Staff (PTS)

   

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to [email protected] or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf. 

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States.  You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

  

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification. For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at [email protected].

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.