MedTech Field Service Technician - Detroit, MI

Our MedTech Field Service Technician experiences a unique opportunity to be on the front line of the maintenance and stocking of RepScrubs uniform management technologies. Matrixed teams are assigned to customer projects and accounts based on project scope and local organizational structures.  The project team partners with the customer project team to deliver the goal of an on-time successful system inventory and maintenance on site. 

Job Responsibilities:

• Perform annual preventative maintenance visits for assigned machines.

• Conduct preventative maintenance activities according to established training and operational procedures.

• Install software and hardware updates as required to maintain system performance.

• Clean and inspect machines to ensure proper functionality and appearance.

• Perform complete inventory audits and reconcile machine inventory records.

• Update inventory management systems to reflect accurate stock levels
• ·Training for this role will be provided and is paid

• Restock machines at designated customer locations.

• Follow service schedules and route requirements provided by program management.

Schedule:

• Per Diem 1-2 days or 8-12 hours per week is needed in the Metro Detroit, MI local area.  This is a W-2 hourly paid role.  Candidate should reside in the local area of Detroit, MI.

Required Qualifications:

·HS Diploma minimum is required, or higher degree is preferred. 

·Must have intermediate troubleshooting abilities in the software and electronics.

·Experience e supporting automation equipment in a healthcare setting is a plus.   

·Experience in healthcare, field service, diagnostic machine maintenance, customer service, electronics, electrical, technical work, or IT is beneficial for this position.  

·Strong communication skills and ability to provide exceptional customer support. 

·Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.

·Position may/will require up to date immunizations. 

 Travel Requirement: 

·Travel local and national is required to support customer needs. 

·Respond to and arrive at customer sites within the service ticket’s Service Level Agreement 

·Must have an active driver license and a personal vehicle to use for job related assignments 

·Travel, and your time traveling is paid, as is mileage.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits:

• This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.  Thus, upon selection, individuals must complete healthcare facility credentialing process.  To obtain credentials, individuals must meet the immunization requirements specified by the facility.  Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.  

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27-$29 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.