National Trainer, Educational Services

National Trainer, Educational Services

Job Description

Summary

If you’ve got high energy, strong attention to detail and a passion for educating the market, this role could be just for you. As National Trainer in the North American Educational Services organization, you will own, manage and execute a variety of strategic initiatives.

This role reports to the Chelmsford, MA based Educational Services organization and is responsible for the execution of delivery within the Academy team.  You will work to provide a consistently branded and streamlined educational offering to support other N. American regional teams.

As National Trainer, you will impact the success and value provided by North American Axis Communications’ Academy program. The Academy includes in-person classroom-based training and virtual with more than 10,000 customers trained annually.  

Responsibilities

• Deliver educational offerings for strategic partners and end customer accounts
• Deliver engaging and informative training sessions through a variety of mediums, including instructor-led classes and virtual sessions
• Estimated 80-90% Platform Utilization
• Support upfront content analysis for private training requests  
• Conduct needs assessments to identify training gaps for customers and opportunities for skill development
• Provide content reviews and classroom equipment support
• Support multi-business area Training delivery, pre-scheduled and on-demand
• Evaluate the effectiveness of training programs through assessments, feedback, and make recommendations for continuous improvement
• Support new Trainer onboarding and the execution of general Trainer Readiness

Essential Skills

• Optimistic and excited attitude to taking on new projects
• Preferred knowledge of Axis and/or related products
• Analytical, inquiring and critical thought process
• Develop new ideas, systems and technology, and analyze and improve old ones
• Drive, determination and a self-disciplined approach to achieving results
• Customer service orientation with strong relationship management abilities
• Capable public speaker
• Fluent in Microsoft Office Applications
• Organized, high-level of detail orientation with ability to multi-task and prioritize workload; excellent use of time management
• Skilled communication abilities at all levels of the organization
• Original and creative problem solving; confident decision making
• Proactive, focused, independent drive

Education and Experience

• Bachelor’s Degree
• 5+ years of relevant experience

Valued but not required skills or experience

• Master’s Degree
• Technical product knowledge
• Previous experience as a technical trainer or project leader managing various elements of a training program
• Experience in the Security/Information Technology industry
• Industry certifications such as PSP, CPP, or partner technology certifications
• Axis Certified Professional

Target Salary

The approximate pay range for this position is $130,000 to $140,000 OTE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Physical demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands:  Employee is required to lift 20-30 lbs.

Reports to   Educational Services Manager

Location     flexible

Education   BS/BA Degree

Travel          30-50% required

Type of Employment

Permanent Employment

Posting End Date

2026-10-30

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

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