Pub Crew Runner

Description

We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening. If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life!

Summary of the Position: Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a clean, stocked, and presentable service area for guests Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.

Key Accountabilities: included but not limited to Runner 

• Responsible for providing exemplary guest service and communicating effectively and efficiently with team members.  
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicates effectively with team members to streamline communication about any ticket issues, food changes or 86’d items during service.
• Responsible for ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect.  
• Responsible for maintaining a clean and safe work environment and maintaining up keep of stocked items in condiment stations, restrooms, dining areas, and passthrough.  
• Pre-bussing tables as needed 
• Assist dish operator as needed 
• Able to work in a fast-paced environment and remain calm with any unforeseen changes.
• Assists other service personnel as needed.  
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.  
• Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement.
• Understands all kitchen systems, including KDS screen 
• Ability to efficiently and effectively keep food organized in window while waiting for complete order to finish 
• Vast knowledge of menu allergies 

Requirements

Preferred Skills and Experience: 

• One year restaurant experience preferred 
• Understanding of restaurant health and safety rules  
• Excellent communication skills 
• Oregon Food Handler’s card 
• Physical endurance to move quickly and carry large trays
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard. 
• Able to work on your feet for at least 8 hours 
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. 
• Ability to work in a fast-paced environment
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received. 
• Assists other personnel as needed.