Customer Service Rep/Counter Sales

A distribution facility in Farmers Branch, TX is seeking a Sales Support Specialist! Submit an online application today to get started!

Shift and Work Schedule:

• Monday - Friday 8am - 5pm

Rate of pay for this position:

• $20-$24 per hour 

Essential Job Responsibilities:

• Support the assigned sales representatives with daily status updates
• Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service.

Requirements:

• Must have at least 6 months to 1 year of recent related experience
• Organizational skills and strong attention to details
• Strong verbal and written communication skills, bilingual a plus
• MS Office proficiency