Teller I

Description

Join Our Team as a Part-Time Teller I

Idaho First Bank is looking for a motivated and service-oriented individual to join our team as a Part-Time Teller I. This is a great opportunity for someone who enjoys working with people, takes pride in providing excellent service, and is looking for a part-time role with a community-focused organization.

In this position, you’ll play an important role in supporting our customers and team while gaining valuable experience in the banking industry. We’re looking for someone who is dependable, professional, detail-oriented, and committed to delivering a positive experience for our customers.

This is a part-time position with a schedule of approximately 24 hours per week. 

Essential Functions:

• Timely and accurately assist customers with daily transaction needs such as deposits, withdrawals, loan payments, cashier checks, wire transfer requests and stop payment requests
• Identify opportunities to offer/refer additional products and services that will add value to our customer relationships
• Provide customer support around online banking, statements, credit cards, and password resets
• Balance and refill the ATM, as assigned, and processes night drop and ATM deposits
• Handle and balance cash within limit authority and Cash Control Policy
• Maintain knowledge of bank products, services, policies, procedures, and regulatory compliance requirements
• Assist customers with REG E and ACH Disputes
• Process account holds and customer requests for foreign currency and drafts
• Conduct customer outreach efforts to resolve non posts and return items
• Assist customers with Safe Deposit Box entry and payments
• Complete BSA/AML reports and communications as needed 

Additional responsibilities:

• May be asked to work in New Accounts area as/if needed
• May be asked to support business development activities as needed within individual markets
• Complete required compliance and educational training
• Participate in Community First Events
• Provide exceptional customer service while remaining in Bank regulatory and legal guidelines
• May require flexibility and willingness to work and travel to various areas of retail operations

Skills and competencies:

• Exceptional communication, organizational and computer skills
• Must be able to maintain strict customer confidentially
• Work respectfully and cooperatively with all IFB Team members 
• Self-directed: must be able to fulfill responsibilities of the position with minimal supervision

Requirements

• A minimum of 1-year previous cash handling and customer service experience is preferred.

About IFB

Idaho First Bank Idaho First Bank (IFB) is a full-service state-chartered community bank established in October 2005 and headquartered in McCall, Idaho. Known for its People First and Community First motto, the Bank serves the greater Southwest Idaho and Central Oregon communities. Branch locations include McCall, New Meadows, Eagle, Ketchum, Nampa, Boise, and Bend. Idaho First Bank is a member of the FDIC and an Equal Housing Lender. For more information, visit us at www.idahofirstbank.com

AA/Equal Opportunity Employer