Behavioral Health Receptionist

Description

Location: Rexburg & St. Anthony

Schedule: Mon-Fri 7:50 am - 6:00 pm | 1 weekday off | 4 - 10 hour shifts per week | No weekends

Pay: DOE

Benefits: A comprehensive benefits package including health insurance, employee clinic visit reimbursement, 401(k) with company match, paid time off, and paid holidays.

Grand Peaks Behavioral Health is seeking a Receptionist who enjoys working with people, takes initiative, and approaches their work with thoughtfulness and care. We’re looking for someone who can think ahead, manage multiple responsibilities, and take pride in keeping things running smoothly.

This full-time role provides front office support for our St. Anthony and Rexburg behavioral health clinics. As the first point of contact for patients, families, and visitors, the Receptionist helps create a positive patient experience while supporting the day-to-day operations of our clinics. The role involves balancing multiple priorities, maintaining accurate schedules and patient information, and following through on assigned tasks. 

Flexibility to work at both our St. Anthony and Rexburg clinics is required. Shifts will be scheduled at one location per day. Schedule details will be discussed during the interview.

What You'll Do

• Greet and assist patients, visitors, and staff
• Answer and direct phone calls; schedule appointments; collect co-pays and patient payments
• Support scheduling and coordination for school-based therapy services
• Maintain accurate patient demographic and insurance information
• Maintain strict patient confidentiality
• Manage front desk operations, including check-in/check-out and paperwork
• Assist with general office duties

Requirements

• High school diploma or equivalent required.
• At least six months of healthcare receptionist experience preferred; relevant administrative or front office experience will be considered.
• Bilingual Spanish and English speaking skills preferred.
• Strong communication and interpersonal skills, with the ability to interact professionally and respectfully with patients, families, visitors, and staff from diverse backgrounds.
• Ability to handle sensitive situations with discretion, diplomacy, and tact.
• Excellent telephone skills, with the ability to effectively manage calls, assist patients, and direct inquiries.

If this sounds like a good fit for you, we’d love to hear from you. Please submit your resume along with the contact information for two professional references who can speak to your work experience and qualifications. We look forward to hearing from you!