Shuttle Driver

Description

Shuttle Driver

Location: Grand Timber Lodge

Position Type: Non Exempt

Compensation: $23.00 – $26.50 (DOE), tips included

Schedule & Hours: This is a strictly casual, on-call position with no set schedule and absolutely no expectation of guaranteed hours. Work is offered on a purely as-needed basis, and weekly hours may be zero for extended periods. There is no minimum hour requirement, no maximum hour cap, and employees are not assigned a recurring shift pattern. 

About the Role: At Grand Timber Lodge, we're dedicated to crafting extraordinary mountain memories for our Guests and Owners. As a Shuttle Driver, you are the heartbeat of that welcoming journey, often being the first warm welcome and a trusted guide throughout their stay. You are far more than a driver; you are a frontline ambassador of our hospitality, ensuring every ride is safe, smooth, and infused with genuine care. You’ll expertly navigate our scenic town, assist with gear, and transform a simple transfer into an informative and engaging introduction to Breckenridge, building anticipation for the adventures that await. Here at Grand Timber Lodge, we believe in creating a positive ripple effect, whether we’re assisting a guest, supporting our team, or contributing to our community and environment through our sustainability initiatives. If you are a safety-minded professional with a customer-focused heart and a passion for elevating the guest experience, you’ll thrive in our culture, where every trip is an opportunity to deliver genuine hospitality amidst the beauty of the Rockies.

Responsibilities:

• Safely operate resort shuttles to transport guests and owners around Breckenridge, following all traffic laws and defensive driving practices.
• Provide exceptional customer service by assisting guests with luggage, sports equipment, and boarding/exiting vehicles.
• Act as a resort ambassador by answering questions, providing recommendations, and offering current information on local activities, events, and attractions.
• Maintain proactive communication with the Front Desk to coordinate guest arrivals, departures, and shuttle needs.
• Perform daily vehicle cleaning (interior and exterior), refueling, and basic fluid checks.
• Assist with basic preventative maintenance and accurately update vehicle maintenance logs.
• Resolve guest situations proactively and follow up to ensure satisfaction whenever possible.
• Adhere to all safety procedures and report any unsafe vehicle conditions or concerns.
• Maintain a valid U.S. Commercial Driver’s License (CDL) Class B or C with passenger endorsement.
• Ensure personal appearance always meets uniform and grooming standards.
• Foster positive working relationships and strong cross-departmental communication.
• Attend required training sessions, department meetings, and participate in company sustainability initiatives.
• Respond promptly to all email and voicemail correspondence.
• Assist other Operations departments when shuttle demand is low and perform other duties as assigned.

Requirements

• Must possess a valid U.S. Class B or C Commercial Driver's License (CDL) with a passenger endorsement.
• Must be at least 21 years old with an acceptable driving record.
• Must be able to lift up to 50 pounds, assist with luggage/sports equipment, and meet the physical demands of the role (sitting, driving, reaching, etc.).
• Must have strong verbal communication skills in English and the ability to interact professionally with guests and staff.
• Must be able to work a flexible schedule, including weekends, holidays, and in all weather conditions typical of a mountain environment.
• High school diploma, GED, or equivalent.
• Must demonstrate a strong commitment to safety and defensive driving principles.

Preferred Qualifications:

• Six months to one year of related experience in professional driving, customer service, hospitality, or a similar role.
• Familiarity with the Town of Breckenridge, its geography, and local attractions.
• Basic mechanical aptitude for performing vehicle fluid checks and basic preventative maintenance.
• Prior experience in a role requiring high-touch guest service, problem-solving, and anticipating customer needs.
• Proven ability to work effectively as part of a team in a fast-paced, service-oriented environment.
• A self-starter who takes pride in vehicle upkeep and goes above and beyond without direct supervision.

Compensation & Benefits:

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

About Our Company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until August 26, 2026.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.