Capability Partner Australia & New Zealand

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve
• Hybrid work model

What's the role about?

Based in our Hawthorn East office, the Capability Partner develops and delivers the Australia and NZ capability strategy, translating business priorities into a focused 12-month portfolio of capability initiatives that support organisational performance, growth and risk management.

The role partners with leaders to diagnose business and performance needs, challenge assumptions that training is always the answer, and design practical capability solutions that strengthen leadership, manager effectiveness, AI and digital adoption, change capability, and commercial performance.

The role also supports the localisation, adoption and embedding of Global Enterprise Talent initiatives across AUS & NZ, ensuring global frameworks are translated into practical actions that strengthen leadership, talent and organisational capability.

In addition, the successful candidate will:

• Partner with leaders and the People Organisation team to diagnose capability challenges, shape strategic capability plans and prioritise investment across key business needs.
• Design and deliver leadership and people manager development initiatives that strengthen coaching, performance management, decision-making, accountability and collaboration.
• Drive AI and digital capability by building confidence, accelerating responsible adoption and enabling teams to translate emerging technologies into practical business outcomes.
• Create engaging, blended learning experiences using facilitation, coaching, peer learning, digital resources and workplace application to support lasting behaviour change.
• Facilitate high-impact workshops, leadership forums and development programs, influencing stakeholders at all levels including senior leaders.
• Establish success measures and evaluate learning effectiveness, ensuring capability initiatives deliver measurable behavioural and business outcomes.
• Partner with Compliance team to design, deliver and continuously improve mandatory and regulatory learning programs.

What You'll Bring

• 5-8 years' experience in capability, learning and development, leadership development, organisational development or a related field.
• Relevant tertiary qualifications in Human Resources, Organisational Development, Learning & Development, Psychology, Education, Business or a related discipline, or equivalent professional experience.
• Proven experience developing capability strategies and translating business priorities into actionable capability roadmaps and annual plans.
• Strong capability to partner with leaders and subject matter experts to diagnose business challenges and design targeted development solutions.
• Demonstrated success delivering blended learning experiences, combining facilitation, coaching, peer learning, workplace application and digital learning approaches.
• Experience measuring and evaluating capability initiatives, using data and insights to demonstrate impact and inform recommendations.
• Excellent stakeholder engagement and influencing skills, with the confidence to challenge thinking and provide evidence-based advice to senior leaders.
• Strong facilitation, communication and presentation skills, with the ability to engage diverse audiences.
• Sound understanding of adult learning principles, behaviour change and leadership development practices.
• Curious, adaptable and willing to test, learn from and improve new approaches to capability development.
• Strategic thinker with the ability to balance competing priorities and translate complex business needs into practical capability solutions.
• Practical understanding of AI and digital tools, including their responsible use and application within workforce capability programs.
• Highly organised, commercially minded and self-directed, with the ability to manage multiple initiatives in a fast-paced environment.

If you are looking for a role that combines strategic capability partnering, leadership development, learning design, facilitation and digital capability expertise to help build a high-performing, future-ready workforce – we’d love to hear from you!

Please submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.