- Location
- USA - SC - Bluffton, United States of America
- Type
- Full-time
- Source
- Workday
Description
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
SUMMARY
Connect people to the land, history, environmental goals and sustainability of our property and foster deep connections between the public and our environment through the development, production, and presentation of high quality guest and associate programs, special events, experiences, and other formal/informal methods that exceed customer expectations and advance the goals of the Montage Palmetto Bluff.
Educate guests and associates about the environment, sustainability and heritage related to the full extent of the property. Primary responsibilities are guest facing events and outings, assisting in educating about and protecting a natural habitat and driving sustainability goals both front and back of house.
ESSENTIAL FUNCTIONS
- Show a strong customer service mind-set and warm hospitality in interacting with all guests and associates.
- Develop and deliver educational presentations that exemplify a passion for Palmetto Bluff and the Low country.
- Ability to provide education in sustainability, geography, flora & fauna, topography, history, geology, culture, and marine biology of the low country.
- Share knowledge in a friendly, non-condescending, and clear manner.
- Work closely with the Conservancy and Landscaping departments to align/drive goals and communicate vision.
- Deliver frequent and timely running narration in front of small groups.
- Actively assist in locating wildlife or other sights of interest and share them with guests.
- Guide walking, biking and other guest excursions.
- Assist in assembling and delivering conservancy and sustainability communications internally and externally
- Understand and respect the many political and environmental points of view that guests hold.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment
- Commit to understanding terrain and local flora/fauna
- Create an active involvement in monitoring and assist in implementing property wide sustainability and conservancy initiatives
- Perform other duties as assigned
QUALIFICATIONS
- Excellent communication and writing skills with the ability to provide explanation of very complex or technical matters to people with little or no background in the area under discussion
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment.
- High level of creativity and innovation in the development and production of programs to meet visitor and property needs.
- Must have strong interpersonal skills and able to effectively interact with guests.
- Demonstrated interest in and commitment to nature and the environment.
PREFERRED
- BS or higher degree or equivalent experience dealing with natural resources, marine biology, environmental education (or policy), botany, forestry, environmental geography, anthropology, history, or other related field of study preferred
- Experience working in conservancy or sustainability related field
- Experience in educational and public program development, production, and evaluation; presenting public or educational programs and producing special events.
- Demonstrated ability to lead nature walks and educational tours.
- Luxury hotel experience strongly preferred
PHYSICAL REQUIREMENTS
Position requires walking and giving direction most of the working day; must be able to stand and exert well- paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis.
Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.