- Location
- Vilnius, Lithuania
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Experience
- Seniority
- Director
- Source
- Lever
Description
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give actionable feedback, and honestly listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
Product Communications is how Omnisend's product reaches customers and how customers actually get value from it. As a Director, you lead the team that turns every release into adoption, every feature into revenue, and every touchpoint into a reason to stay.
We need this team to be fast, aggressive, and the loudest champions of our product, both inside and outside the company. You'll sit in CX and work closely with Product and Marketing. This is a leadership role with hands-on edges.
Benefits
Gross salary starting from 6000 EUR/gross based on experienceQuarterly salary reviewsAn unlimited learning budget for self-improvement complying with the best interest of OmnisendPrivate health insuranceUnlimited access to psychotherapyFlexible working hours and remote work possibilitiesWorkstation budgetPersonalised work anniversary gifts, such as house cleaning, spa treatments, international flights etc.Working methods and best practices inspired by the best tech companies in Silicon ValleySenior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerateAttractive workations and team-led team-building events