- Location
- Stew Hansen Hyundai - Clive, IA, United States of America
- Type
- Full-time
- Source
- Workday
Description
Stew Hansen Hyundai, a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
** GREAT schedule! **
Monday - Friday 7am-5pm with one night per week closing until 6pm; Saturday rotations - every 3rd Saturday 7am-2pm. Sundays off!
Looking for:
Friendly and cooperative demeanor; quick to connect and build relationships with others
Unselfish and approachable with a preference for exciting, fast-paced work
Motivated, patient, conscientious, relaxed and cooperative team worker
Accommodating and analytical, while producing highly precise and accurate work
Why you’ll love working with us:
Competitive compensation package and 401k with company match
Wellness Time Off, plus holidays, plus a Personal Purpose Day
Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Year-end bonus program for ALL employees (Garff Giveback)
Employee discounts on vehicle purchase, parts, service and more!
What you’ll do as a Service Advisor:
Greet all customers promptly and professionally
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
Provide customers with updates, estimates, and inspection results in a timely manner
Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
Review all completed work and recommendations and collect payments from customer
Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information
Provide excellent service and review the customer satisfaction survey to each customer