Provider Supports Specialist (PPM II)

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

 
 King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Adult Services Division (ASD) is seeking qualified internal candidates for a Special Duty Assignment (SDA) opportunity to establish and support a new Provider Supports Team within the Community Investments and Provider Supports (CIPS) section.

The Provider Supports Team will serve as ASD's centralized resource for provider capacity building, technical assistance coordination, language access administration, provider learning and development, and provider readiness initiatives for the division. The team will play a key role in strengthening the Veterans, Seniors, and Human Services Levy (VSHSL) provider network and advancing equitable access to County funding opportunities.

The Provider Supports Specialist reports to the Provider Supports Lead and provides programmatic, operational, and administrative leadership for several provider-facing initiatives within the Community Investments and Provider Supports section.

The Specialist coordinates day-to-day administration of the Veterans, Seniors, and Human Services Levy (VSHSL) Technical Assistance and Capacity Building (TACB) program, Language Access program, provider training activities, and provider engagement initiatives. The position also supports planning and development of the VSHSL Provider Academy Pilot Program and assists with implementation activities supporting the SS7 Countywide Nonprofit Workforce Survey strategy.

This position regularly works with community-based organizations, technical assistance providers, consultants, language access vendors, procurement staff, contract managers, fiscal staff, and division leadership to strengthen provider capacity and improve provider access to County resources.

The ideal candidate is highly organized, enjoys managing multiple projects simultaneously, excels at building collaborative relationships, and is passionate about supporting nonprofit organizations that serve King County communities.

WHO MAY APPLY: This position is open only to current Adult Services Division (ASD) Career Service employees who meet the minimum qualifications. Interviews for this selection process will take place on or around 9/4/2026

APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Please Note: This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. This pool will be active for 6 months.   

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) position anticipated to end 24 months from the start date, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday 8 am - 5 pm. This position is represented by Protec17.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104. 

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Greg Mallory, [email protected]

Technical Assistance and Capacity Building (TACB) Program Coordination (30%)

Coordinate administration of the VSHSL Technical Assistance and Capacity Building (TACB) program to ensure providers receive timely, high-quality organizational development support.

Responsibilities include:

Provider Training, Learning, and Engagement (25%)

Coordinate learning opportunities that strengthen provider knowledge, skills, and organizational capacity.

Responsibilities include:

Language Access Program Administration (20%)

Coordinate administration of the VSHSL Language Access Program supporting funded providers throughout King County.

Responsibilities include:

Provider Academy Planning and Development Support (15%)

Support development of the VSHSL Provider Academy Pilot Program.

Responsibilities include:

Workforce Strategy and Program Administration (10%)

Support ASD responsibilities related to provider workforce initiatives and program administration.

Responsibilities include:

• A bachelor's degree in Public Administration, Human Services, Business Administration, Organizational Development, Communications, or a related field, and/or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities needed to be successful.
• Three years of progressively responsible experience supporting one or more of the following:
  • Local non-profit or human services Program coordination
  • People-based Project management
  • Community engagement
  • Human services administration
  • Provider support
  • Contract administration
  • Organizational development
  • Training coordination

Desired Experience, Qualifications, Knowledge, Skills

• Experience coordinating multiple projects simultaneously.
• Experience organizing trainings, workshops, conferences, or learning events.
• Knowledge of nonprofit organizations and the human services sector.
• Experience working with community-based organizations.
• Experience coordinating contracts, consultants, or vendor relationships.
• Familiarity with technical assistance, organizational development, or capacity-building initiatives.
• Knowledge of language access principles and culturally responsive service delivery.
• Strong organizational and project management skills.
• Ability to prioritize competing assignments and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service orientation and relationship-building skills.
• Ability to analyze information and recommend process improvements.
• Proficiency using Microsoft Office applications and project tracking tools.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Greg Mallory at [email protected].

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.