On Call Spa Therapist

About Us

An intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

Responsible for performing all Massage Services (including Body Treatments and Rituals) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.

Essential Duties and Responsibilities

• Greet guests and members in a professional, friendly manner.

• Select the appropriate spa treatments based on the client’s needs after reviewing the client intake form with each guest.

• Perform spa treatments within the scope of training and utilizing draping protocols.

• Complete accurate and legible client intake notes.

• Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.

• Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.

• Safeguard client information and confidentiality.

• Execute professional boundaries and do not engage in dual relationships with clients.

• Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• Current state Massage Therapy License required.
• High school diploma or equivalent required.
• Minimum of two years of professional massage therapy experience preferred.
• In-depth knowledge of current massage techniques, equipment, services, and products.
• Strong commitment to maintaining the highest level of confidentiality regarding guests and staff.
• Excellent customer service skills with the ability to communicate effectively with clients, spa management, fellow therapists, and sales staff.
• Ability to lift, bend, stoop, walk, and push carts weighing up to 50 lbs., with or without reasonable accommodation.
• Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
• Ability to stand and move throughout the spa while continuously performing essential job functions, with or without reasonable accommodation.
• Strong verbal and written communication skills.
• Ability to adapt communication style to effectively interact with supervisors, coworkers, guests, and the public.

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.