Director of Memory Care

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are thrilled to announce the anticipated grand opening of The Reserve Falls Church in the early part of 2027. We have begun the search for a Director of Health and Wellness who will bring our wellness vision to life by building a best-in-class clinical team, establish strong systems and standards, and create an exceptional resident experience from the ground up.

We are looking for a Director of Memory Care to join our amazing team! This is not an immediate opening, however, we will begin conducting interviews with qualified applications.

Responsibilities:

• Maintain a safe and vibrant environment for residents with a dementia diagnosis or experiencing cognitive challenges, team members, and visitors.
• Responsibly manage and supervise all Memory Care team members by scheduling and delegating assignments, providing direction, having on-going conversations regarding performance, including implementing the company’s disciplinary process if necessary, completing performance reviews in a timely manner (including input on pay adjustments), hiring, onboarding, training, retaining, providing the necessary support, direction, and feedback.
• Develop, create, plan, and organize the daily enriching program for the Memory Care neighborhood, including all required programs in the daily of events, and ensure that the planned programming, and unplanned programming, is being implemented twenty-four (24) hours a day, seven (7) days a week.
• Ensure each memory care team members person has completed the onboarding, orientation and required training within the specified timeframe.
• Ensure each Memory Care team members person (Care Partners, Medication Assistants, Nurses & Housekeeping) have signed their respective position descriptions and ensure they have a solid understanding of their responsibilities to participate in the daily programming requirement.
• Train, lead, direct and assist team members with understanding Experience Senior Living’s philosophy of care and encourage learning by modeling the proper approaches and communication techniques.
• Supervise and evaluate team members performance (unless designated to others by state regulations).
• Prepare and conduct the monthly dementia in-service for all Memory Care neighborhood team members and maintain the necessary records to reflect attendance and completion of the training.
• Delegate program facilitation responsibilities to other, as needed.
• Evaluate the program utilizing quality enhancement tools and seeking out feedback from team members and families.
• Improve the program through problem solving, program development, feedback from team members and families, and refinement.
• Conduct individual resident history, preference assessments, and develop individualized service and program plans.
• Comply with the budget for the department, including completing any required budgetary reports, to ensure compliance.
• Support and actively participate in the program’s census building initiatives.
• Create and facilitate a proactive problem-solving approach to emotional expressions that residents exhibit.
• Develop and implement the monthly planned programming calendar based on Experience Senior Living’s Memorable Moments
• Support the management of information to ensure timely and accurate information is available.
• Maintain a supportive relationship with internal and external customers.
• Support hospitality, leasing, and sales processes with promoting a positive image for Experience Senior Living.
• For clinical matters relating to a resident, partner with the Health and Wellness Director in maintaining active community and professional ties with clinical and non-clinical contacts.
• For non-clinical related matters, maintain active community and professional ties.
• Partner with the Director of Health and Wellness in supervising, developing, and scheduling the team members according to Experience Senior Living’s policies, procedures, and standards; being available to personally cover team members when necessary.
• Partner with the Director of Health and Wellness in establishing and maintaining a medication administration and storage system which adheres to state, federal and company policies and procedures.
• Partner with the Director of Health and Wellness to provide orientation and training to new team members, as well as providing ongoing training to current team members.
• Deliver and attend required training for self and employees.
• Have the ability to commute from the community to social and other various destinations to represent the company.
• Provide educational opportunities to families to help solidify their knowledge regarding the dementia journey.
• May perform other duties as needed and/or as assigned